Product Owner for Global Business Services

Key Responsibilities

• Drive the product vision, technology and strategy
• Define and maintain the product backlog based on customer needs, market trends, and business objectives.
• Manage the IT-service along the entire product lifecycle
• Collaborate with stakeholders to understand requirements, gather feedback, and translate business needs into detailed user stories and acceptance criteria
• Work closely with development teams throughout the sprint cycle to ensure clear understanding of requirements and timely delivery of product features.
• Act as a liaison between business, technical teams, and customers to ensure the successful delivery of product releases.
• Full technical and commercial responsibility including planning and forecasting as well as bringing together system knowledge and customer needs
• Monitor product performance, user engagement, and feedback to inform future enhancements
• Ensure compliance of the IT-service in regards of IT-compliance processes, Information Security processes, Audits and Contract management.

Qualification & Requirements

• Bachelor’s Degree in Computer Science/Engineering, Information Technology or related fields
• More than 5 years of proven working experience as a project manager and/or product owner in the information technology sector
• Advanced knowledge of Project Management principles, concepts, procedures, practices and tools
• Excellent communication, presentation, and customer management skills with advanced problem solving skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Written and spoken English on negotiation level is a must, additional language like German is a plus
• Experience with Agile methodologies
• Experience working in a DevOps environment
• Entrepreneurial competencies: (lateral) leadership skills, output orientation, value oriented and user satisfaction driven, assertiveness, visionary, driver, analytical, negotiation skills, business admin and commercial capabilities, holistic view
• Service Management competencies including expectation and risk mgmt.
• Provider Management Skills
• Customer/provider relationship management soft skills (Stakeholder mgmt., customer centricity, conflict management, leadership and challenger)
• IT and Business competences

Benefits

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.

In addition, you’ll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.