Senior Manager – Transformation

Senior Manager – Transformation
IAG GBS

Europe, United Kingdom, London

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Salary

$92,667 - $132,382 Per Year

Rank

Senior Manager

Responsibility

Design/Transform

Scope

Regional

Workplace

100% in office

Functions

Customer Service

HR

IT

Reports to
Level

N-2

Travel Max:

5%

Posting Date

05-16-2025

Description

The Senior Manager – Transformation will lead and manage transformation initiatives across the organization. This role is critical in driving strategic change, improving operational efficiency, and ensuring the successful implementation of transformation projects.

Senior Manager – Transformation

Key Responsibilities

  • Lead and manage transformation projects from inception to completion, ensuring alignment with organizational goals and objectives.
  • Develop and implement transformation strategies and plans, including resource allocation, timelines, and risk management.
  • Collaborate with cross-functional teams to identify opportunities for improvement and drive change initiatives.
  • Monitor and report on the progress of transformation projects, providing regular updates to senior leadership.
  • Foster a culture of continuous improvement and innovation within the organization.
  • Ensure effective stakeholder management and communication throughout the transformation process.
  • Provide leadership and guidance to project teams, ensuring high performance and successful delivery of transformation initiatives.

Qualification & Requirements

  • Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is preferred.

Personal Attributes

  • Strategic thinker with the ability to see the big picture and develop long-term plans.
  • Highly motivated and results-oriented, with a strong drive for excellence.
  • Adaptable and flexible, with the ability to navigate complex and changing environments.
  • Strong leadership skills, with the ability to inspire and motivate others.
  • Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
  • Collaborative and team-oriented, with the ability to build strong relationships with stakeholders.
  • High level of integrity and professionalism.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent analytical and problem-solving skills, with the ability to identify and address issues proactively.
  • Strong understanding of change management principles and practices.
  • Proficiency in project management tools and methodologies.
  • Ability to influence and engage stakeholders at all levels.
  • Strong business acumen, with the ability to understand and align with organizational goals and objectives.
  • Embracing and managing both business and IT change as necessary to help shape future direction
  • Ability to work under pressure
  • Fluent written and spoken English

Experience

  • Minimum of 5 years of experience in transformation management, with a track record of successfully delivering large-scale projects within the airline industry.
  • Analytical/Data skillset, with the ability to understand, interrogate and present data
  • Experience in a leadership role, with the ability to manage and motivate teams.
  • Experience in a multinational company is preferred.
  • Experience of working in a consultancy is preferred

Benefits

  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Professional Support
  • Other Perks & Benefits…

Company Profile

IAG GBS
Industry

Airlines and Aviation

Revenue

$211.3M

Employees

1,000

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile