Sr. Manager – Human Resources

Key Responsibilities

Strategic Partnership:

• Collaborate with Business & HR Leadership in India and North America to develop and implement HR strategies.
• Provide strategic HR support and guidance to senior management on key organizational and management issues.

Talent Management:

• Lead talent acquisition efforts, including workforce planning, recruitment, and onboarding along with Talent Acquisition team
• Work with Talent Management CoE in contextualising talent management programs to attract, retain, and develop high-performing employees.

Employee Relations:

• Develop and contextualise HR policies to enable GCC ways of working aligned with Sun Pharma values
• Build a Hi-tech and Hi-Touch onboarding program for GCC workforce and roll it out across Gurgaon and Mumbai
• Foster a positive and inclusive work environment through effective employee relations practices.
• Address and resolve complex employee relations issues, ensuring compliance with company policies and legal requirements.

Performance Management:

• Oversee the performance management process, including goal setting, performance reviews, and development plans with North America leaders in conjunction with India region aligned PMS guidelines.
• Coach & support managers on effective performance management process, system gaps if any and timely feedback.

Organizational Development:

• Help prepare GCC Structure for Mumbai and Gurgaon to enable clear roles, responsibility matrix ; develop Job Descriptions
• Work with rewards team in conducting Job Evaluation for GCC workforce
• Partner with GCC Lead in identifying additional offshorable opportunities across North America, Emerging Markets or other global regions in future by conducting role feasibility study
• Drive other organizational development projects, including change management and ensure smooth transitions

HR Functional Expertise:

• People Analytics is a key aspect of this role, incumbent will need to conduct various analysis to gauge skill gap, productivity, attrition etc
• Ensure compliance with local labour laws and regulations.
• Collaborate with HR Ops team (NAM and Corporate HR team) in driving operational support i.e. payroll, HRIS, and employee records.

Culture and Engagement:

• Help contextualise employee value proposition for GCC workforce and cascade as part of HR value chain
• Promote a culture of continuous improvement, innovation, and excellence.
• Develop and implement employee engagement initiatives for the GCC team in Mumbai & Gurgaon to enhance workplace satisfaction and productivity.

Qualification & Requirements

• Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of HR experience, with at least 3 years in a strategic HRBP role.
• Experience in the GCC, Shared Services, ITES industry or a similar sector is highly desirable.
• Strong knowledge of HR best practices, labour laws, and regulations in India, preferable knowledge of outsourcing regulations
• Excellent interpersonal and communication skills.
• Proven ability to influence and partner with senior leaders.
• Strong problem-solving and conflict resolution skills.
• Ability to work in a fast-paced, dynamic environment.

Benefits

• Insurance, Health & Wellness
• Occupational Accident Insurance
• Financial & Retirement
• Performance Bonus
• Family & Parenting
• Other Perks and Benefits…