Mgr, SAP Shared Services

Key Responsibilities

• Lead and manage the functional and technical teams, ensuring optimal performance and collaboration across SAP tracks for OTC, PTP, FICO and ABAP.
• Mentor and develop team members, fostering professional growth and building expertise within the team.
• Provide hands-on support when required and expertise in SAP modules, with a strong focus on either Procure to Pay and/or Order to Cash.
• Analyze business requirements, design functional solutions, and configure SAP systems to meet organizational needs.
• Oversee the planning and execution of SAP-related projects/ enhancements, ensuring timely delivery and adherence to budgets.
• Collaborate with stakeholders to prioritize and manage project deliverables and resources.
• Work closely with other IT and business units to ensure seamless integration and operations of SAP modules and functions supporting shared services with boundary applications.
• Act as a liaison between technical teams and business users, translating technical capabilities into business solutions.
• Drive continuous improvement initiatives within the SAP environment to optimize performance and functionality.
• Ensure the reliability, security, and compliance of modules and functions supporting shared services.
• Troubleshoot and resolve system issues, providing root cause analysis and implementing preventive measures.
• Support end-users by addressing functional and technical inquiries.

Qualification & Requirements

• Bachelor’s Degree Computer Science, Information Systems, or a related field Req and
• Master’s Degree Computer Science, Information Systems, or a related field Pref or
• 7-9 years Experience in the field or in a related area or possess an equivalent combination of education and experience. Required
• 7-9 years Minimum of 8 years SAP working experience in support of project implementation experience in related SAP modules in FICO, OTC, and/or PTP. Required
• 4-6 years Experience in leading an SAP team or similar role Required
• 1-3 years Full lifecycle implementation of one or more of the following SAP modules: FICO, OTC and/or PTP Required
• Demonstrates a thorough understanding of issue management and the systems development life cycle and project delivery life cycle.
• Ability to navigate significant business relationships and align where both parties achieve a win-win outcome.
• Ability to challenge, recommend and redirect teams as necessary for successful change and issue management and project delivery.
• Ability to work well on cross functional project teams and foster team commitment to tasks
• Strong analytical skills with an aptitude of understanding complex business processes and functions.
• Has a track record of aligning large groups of diverse stakeholders on system support and maintenance plans, risk mitigation, and issue resolution.
• Experience in agile project management best practices and tooling.
• Experience in ITIL/ITSM software like Service Now
• Proficiency in SAP S/4HANA – knowledge in both processes and technical.
• Knowledge of business analysis methodology and tools.
• Ability to process and retain highly technical information.
• Ability to prioritize and handle multiple tasks
• Excellent verbal and written communication.
• Skill in collecting and analyzing complex data.
• Ability to lead and own projects and resolve technical process changes.

Benefits

No Information Available