Vice President Operations – GBS

Key Responsibilities

• Identify and implement process improvements to streamline workflows and maximize productivity across functions.
• Accountable for meeting and assessing KPI’s, identifying potential issues and taking corrective action as required to achieve results.
• Implement new operational strategies and systems effectively, managing change across teams and ensuring smooth transition.
• Oversee operational budget by allocating resources effectively and monitoring expenditures to ensure cost control and profitability.
• Collaborate with senior leadership to develop and implement long term operational strategies, and to identify areas for improvement.
• Work closely with sales and other AG departments to align operational goals with overall business.
• Attract, motivate, engage, and retain talented individuals on the team. Develop internal talent, lead and champion efforts and methods to inspire and guide individuals toward higher levels of performance.

Qualification & Requirements

• Operational Expertise : Deep understanding of business operations, supply chain management, and logistics.
• Financial Management : Strong financial acumen to manage budgets, financial reports, and cost-control measures.
• Project Management : Ability to oversee large projects, manage timelines, and allocate resources effectively.
• Technology Proficiency : Familiarity with operational and enterprise software systems, such as ERP and CRM platforms.
• Risk Management : Identifying potential risks and developing strategies to mitigate them.
• Leadership : Inspiring and motivating teams, fostering a positive work culture, and leading by example.
• Strategic Thinking : Developing long-term operational strategies that align with the company’s goals and objectives.
• Communication : Clear and effective communication with employees, stakeholders, and partners.
• Problem-Solving : Quickly identifying issues and developing innovative solutions to address them.
• Decision-Making : Making informed and timely decisions that impact the company’s operations.
• Adaptability : Being flexible and adaptable to changing business environments and market conditions.
• Client Focus : Ensuring that operations are aligned with client needs and expectations.
• Collaboration : Working effectively with other departments and fostering cross-functional collaboration.
• Conflict Resolution : Handling conflicts and disputes in a constructive manner.
• Negotiation : Negotiating with suppliers, vendors, and other stakeholders to achieve favorable outcomes.
• Empathy : Understanding and addressing the needs and concerns of employees and customers.

Benefits

Acosta Group offers a comprehensive benefits package to its employees, including medical, dental, and vision insurance, life insurance, short-term and long-term disability, a 401k program, and a generous paid time off (PTO) program.