Technical Lead (Shared Services)
Blue Cross Blue Shield of Arizona
United States, Arizona, Phoenix
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Salary
$76,000 - $118,000 Per Year
Rank
Senior Manager
Responsibility
Systems/Data
Scope
Regional
Workplace
Hybrid
Functions
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
04-22-2025
Description
The Technical Lead is responsible for building enterprise scalable and highly performant application services to support critical enterprise systems and applications.
Key Responsibilities
- Architect, design, code, and lead the development of various systems and components.
- Collaborate with team members to review user stories and supporting requirements and translate them into a system design
- Follow industry-standard design patterns, development methodologies, and deployment models to ensure consistency
- Solve and articulate complex problems with application design and development
- Stay current with industry trends and evaluate feasible solutions
- Assure the proper change management protocols are followed to maximize benefit and alleviate unnecessary disruption to the organization and customers
- With management, establish and meet short- and long-term department goals in accordance with overall company objectives and divisional strategic planning.
- Assume leadership role in initiating and completing projects related to increased efficiencies, productivity, and quality.
- Review production and operating policies to ensure that the most efficient processes are in place and determine tactical plans to improve processes and services that can be streamlined and/or improved.
- Assist production support when required
- Independently maintain and develop complex systems and programs.
- Maintain an extensive knowledge of new developments in software engineering.
- Work with Management to prepare Requests for Proposals (RFPs) for software systems
- Assist in implementing new procedures, including workflows, manuals, and training materials.
- Coordinate and develop training materials for Programmers.
- Participate in technology planning
- Participate in the project prioritization process.
- Train new staff in the use, understanding, and configuration of the files, terms, and methods used in programming.
- Guide and mentor otherdevelopers in developing quality code
- Conduct code reviews
- The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Perform all other duties as assigned.
Qualification & Requirements
Required Job Skills
- Extensive Knowledge of Rest, C#/Java, SQL, Enterprise Integration Patterns, CI/CD, OAuth 2.0, Domain Driven Development (DDD), AWS/Azure Platform as a Service (PaaS), Single sign on (SSO) /Multi Factor Authentication (MFA), Agile, NOSQL
- Strong knowledge of application security and securing the complete solution
- Mastery of coding design patterns and services architecture
- A proven track record of using technology to capitalize on business opportunities and deliver projects on time and on budget consistently.
- Proven experience in documenting business processes and creating system designs using process flow diagram tools, UML, sequence diagrams, etc.
- Understands and resolves highly complex large scale or systems level problems. Able to quickly and efficiently troubleshoot such problems utilizing team resources to coordinate solutions
- Strong leadership, partnership, collaboration and teambuilding skills.
- Strong understanding of software development methodologies and performance engineering practices.
- Ability to apply verbal, written and persuasive communication skills to influence others both individually and groups.
- Proficient in utilization of audio/visual tools to effectively present to groups and capable of presenting technical information to other functions or groups both inside and outside of the organization
- Collaborate closely with business stakeholders and development teams to ensure the architecture and design is usable, maintainable, scalable, reliable, extensible, secure, portable and functional.
- Understand, advocate and augment the standards, best practices and architectural principles that guide solution decisions, development environments, tools, and deployment procedures for the enterprise.
- Strong self-starter, motivated, enthusiastic, risk taker, innovative, and customer service oriented with a record of success.
- Excellent organizational and planning skills.
- Ability to cope with the rapid pace and constant change associated with the industry.
- Ability to successfully manage numerous projects simultaneously.
- Ability to communicate effectively, both oral and written, with internal and external contacts.
- Extensive experience or understanding of services technologies and standards, .NET platform, and Web Service Specifications WS
- Technical expertise knowledge in: XML and Web Services, XML, XSLT, SOAP, WSDL, UDDI and GRID.
- Strong understanding of infrastructure architecture and security architecture concepts.
- Strong command of database design concepts
Required Professional Competencies
- Customer focused with strong verbal and written communications skills and the ability to interact professionally at all levels of the organization and across multiple technological and business functions.
- Able to teach others and explain complex concepts with clarity, educating through knowledge sharing presentations and written documents.
- Ability to be self-aware and emotionally intelligent, able to give and receive constructive feedback and continue self-development.
- Confidence to challenge the status quo and lead change in the organization.
- Demonstrated understanding of modern architecture and design.
- Mix of creative and technical thinking with a high degree of accuracy and attention to detail.
- Strong knowledge of IT systems, practices and functional units.
- Strong knowledge of application development, infrastructure and operations.
- Ability to be approachable and develop healthy working relationships across a diverse team.
- Ability to assess a situation, make critical observations and take appropriate risks, using available information.
- Anticipate downstream technical needs and steer architectural designs to appropriately factor in considerations.
- Strong analytical skills to support independent and effective decisions.
- Be driven for results and work effectively with management, project managers, analysts, developers, engineers, architects, system administrators, and testers to conceive, design, and deliver successful solutions.
- Able to operate at highly varying levels of abstraction including business strategy, technology strategy, technical design and implementation.
Required Leadership Experience And Competencies
- Provide leadership, promote teamwork, and act collaboratively to meet objectives.
- Experience leading teams and implementing projects with both business and technical participants.
- Ability to prioritize tasks and work with multiple priorities, sometimes under limited time contstraints.
- Ability to build consensus with a diverse team in an ever-changing environment.
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
Blue Cross Blue Shield of Arizona
Industry
Insurance
Revenue
$2.3B
Employees
2,500
Fortune 500 Rank
NA
Global 500 Rank
NA
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