Senior Director, CLAO Shared Services
Royal Bank of Canada
Americas, Canada, Toronto
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Salary
Rank
Senior Director
Responsibility
Functional Tower Lead
Scope
Workplace
Hybrid
Functions
Legal
Reports to
VP, CLAO Shared Services & Enterprise Legal Advisory
Level
N-2
Travel Max:
0%
Posting Date
04-20-2025
Description
The Chief Legal and Administrative Officer (CLAO) Group’s Shared Services team is hiring a Senior Director to oversee the CLAO’s operations in the following areas: Operational Risk, Project Management Office and Data Management & Reporting. The role reports to the VP, CLAO Shared Services & Enterprise Legal Advisory. In this newly-created role, the Senior Director will be responsible for all Operational Risk Programs, Project Management and Data Management & Reporting, at the CLAO Group level. This is a unique opportunity to build a high-functioning team for a new GE-level group.
Key Responsibilities
- Develop and oversee a team of Operational Risk specialists to design, implement and maintain a robust Operational Risk program according to Enterprise Operational Risk Frameworks, Policies and Standards for the CLAO Group.
- Develop and oversee the Project Management Office for CLAO Group projects according to the Enterprise Initiative Management Policy and Standard.
- Oversee the delivery of high-quality and informative reporting to senior executives (including the Chief Legal and Administrative Officer and OC members) and the RBC Board of Directors.
- Oversee data management and business intelligence for the CLAO Group’s data.
- Work strategically to deliver value to the CLAO Group and the Operating Committee.
Qualification & Requirements
Must-have
- Bachelor’s Degree in relevant field
- Experience in creating process and governance for a large department
- 15+ years of relevant experience at a large financial institution
Nice-to-have
- Experience working within Operations and/or Risk Management at RBC or another large financial institution
- Significant managerial experience
- Experience working in a multi-disciplinary team environment and balancing competing work demands, prioritizing and being responsive to business imperatives
- Ability to develop a quick understanding of the requirements and role of key internal stakeholders and senior executives and build effective relationships with them
Benefits
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Company Profile
Royal Bank of Canada
Industry
Banking
Revenue
$35.84B
Employees
85,301
Fortune 500 Rank
NA
Global 500 Rank
#270
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