Certification Exam Development Senior Program Manager

Key Responsibilities

Manage the design, development and maintenance processes for multiple certification exams, including but not limited to:

• Facilitating all aspects of Item Design Workshops managed internally, through effective collaboration with stakeholders and subject matter experts
• Maintaining exam-specific item banks to ensure technical relevance and accuracy
• Developing and maintaining expertise in all systems required for effective job performance, including but not limited to item management and reporting systems
• Managing workflows, assignments and collections, following established procedures
• Managing exam form development and publishing process
• Working closely with internal stakeholders and testing vendors
• Understand expectations, meet deadlines and deliver high-quality performance
• Other duties as assigned

Qualification & Requirements

• 5+ years of exam program management and development
• Knowledge of certification industry standards and processes
• Experience working with credentialing programs
• Bachelor’s degree or equivalent work experience
• Exceptional interpersonal and relationship-building skills; exhibits a positive attitude and a professional demeanor
• Strong analytical and organizational skills
• Effective ability to work independently as well as collaboratively with internal and external stakeholders
• Knowledge of Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are strongly encouraged.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Professional Support
• Other Perks & Benefits…