Director of Finance & Business Support

Director of Finance & Business Support
IHG Hotels & Resorts

APAC/Oceania, Malaysia, Kuala Lumpur

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Salary

$128,000 - $226,000 Per Year

Rank

Director

Responsibility

Functional Tower Lead

Scope

Regional

Workplace

100% in office

Functions

Finance

HR

Reports to
Level

N-2

Travel Max:

0%

Posting Date

04-09-2025

Description

This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.

Director of Finance & Business Support

Key Responsibilities

People

  • Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals – recognise good performance
  • Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently
  • Recommend or initiate any HR elated actions where needed
  • Direct the team on how decision-making impacts profits
  • Drive a great working environment for teams to thrive – connect departments to create sense of one team

Financial

  • Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return
  • Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads
  • Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
  • Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
  • Manage accounts payable to balance cash flow and reputation with suppliers
  • Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved
  • Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances

Guest Experience

  • Help guests – you’ll be happy to help if someone needs assistance with a request or complaint
  • Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution

Responsible Business

  • Implement and maintain acceptable accounting practices as required by company policy and procedures
  • Ensure financial control procedures and systems are ethical and legal
  • Participate in local recognised professional and industry organisations
  • Manage hotel contracts (example: vendor leases and/or service contracts)

Qualification & Requirements

No Information Available

Benefits

  • Health Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Other Perks and Benefits…

Company Profile

IHG Hotels & Resorts
Industry

Hospitality

Revenue

$3.89B

Employees

345,000

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile