Sr. Manager S2P/SRM Process Excellence

Key Responsibilities

Process Excellence & Optimization

• Develop and drive continuous improvement initiatives within the end-to-end Source to Pay (S2P) and Supplier Relationship Management (SRM) processes, developing frameworks and process maps, leading to tangible benefits.
• Identify inefficiencies and implement automation, digital tools, and process enhancements to streamline procurement and supplier collaboration.
• Ensure compliance with procurement policies, industry standards, and regulatory requirements, with a view to continuously update relevant process/policy documents to incorporate best practices/ compliance requirements.
• Lead, participate in intake & discovery sessions, process documentation, training, and governance for procurement and supplier management teams.

Supplier Relationship Management (SRM)

• Develop and implement supplier relationship strategies to enhance collaboration and performance.
• Establish supplier scorecards, key performance indicators (KPIs), and governance models to drive accountability and continuous improvement.
• Work closely with internal stakeholders to drive innovation, risk management, and value creation.
• Collaborate with business stakeholders to optimize supplier segmentation and category management.

Strategic Sourcing & Procurement Transformation

• Optimize sourcing and procurement processes, including contract lifecycle management, supplier onboarding, and risk assessments.
• Work with cross-functional teams to align procurement goals with business needs.

Technology & Digital Enablement

• Be able to define and gather requirements for procurement technology / boundary systems, in order to provide critical information for a sourcing activity. Define a framework for such requirement gathering that can be used for future technology related strategic sourcing initiatives across the company.
• Drive the adoption of procurement and supplier management technologies (e.g., SAP Ariba, Coupa, Jaggaer, etc.).
• Ensure integration of digital tools to improve process efficiency, automation, and real-time analytics.
• Lead digital transformation initiatives to enhance user experience and procurement performance.

Stakeholder & Change Management

• Act as a liaison between procurement, finance, IT, and business units to ensure alignment on procurement and supplier management strategies.
• Lead change management initiatives to support the adoption of new processes, policies, and technologies.
• Provide leadership, training, and mentorship to procurement teams and business stakeholders.

Qualification & Requirements

Education and Experience:

• Bachelor’s degree in Supply Chain, Business Administration, Finance, or a related field; MBA or relevant certifications (e.g., CPSM, CIPS, PMP) preferred.
• 5+ years in procurement, sourcing, supplier relationship management, or process excellence roles, with demonstrated examples of quantified value addition to strategic processes.

Skills and Competencies:

• Technical Skills: Expertise in Source to Pay (S2P) processes, SRM best practices, and procurement technologies (SAP Ariba, Coupa, etc.).
• Analytical & Problem-Solving: Strong data analysis, process mapping, and problem-solving skills.
• Leadership & Communication: Proven ability to influence stakeholders, drive change, and lead cross-functional teams.
• Project Management: Experience managing process improvement and digital transformation initiatives.

Preferred Experience:

• Experience in global procurement or shared services environments. Demonstrated experience of minimum 2 technology implementation projects.
• Familiarity with Agile, Lean, Six Sigma, or other process improvement methodologies.
• Knowledge of ESG (Environmental, Social, and Governance) and risk management in supplier engagement.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…