Senior Director, Transitions Excellence
ABM Industries
United States, Georgia
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Salary
$170,000 - $190,000 Per Year
Rank
Senior Director
Responsibility
Design/Transform
Scope
Regional
Workplace
100% in office
Functions
Customer Service
HR
IT
Procurement
Supply Chain
Reports to
Level
N-1
Travel Max:
50%
Posting Date
03-27-2025
Description
We are seeking a highly skilled Senior Transition Excellence Director to lead our transition team and drive critical transformations and processes essential to the success of our organization. This senior-level leader will be responsible for developing and implementing effective startup team processes, standards, and systems that enhance customer satisfaction, ensure account team readiness, and promote the development of startup team members.
Key Responsibilities
- Lead and oversee the national transition team, ensuring optimal execution of all transition activities.
- Operate as a process architect, developing and implementing standardized processes and systems to facilitate effective startup operations.
- Collaborate with cross-functional teams to ensure alignment and readiness of account teams prior to project and new job startup initiation.
- Monitor and evaluate team performance, identifying areas for improvement and implementing necessary training and development programs.
- Foster a culture of continuous improvement and customer-centricity through best practices, measures, development initiatives and coaching.
- Serve as a key point of contact for stakeholders, addressing concerns and ensuring an elevated level of customer satisfaction throughout the transition process.
- Analyze and report on transition metrics to track progress and inform strategic decisions.
Qualification & Requirements
Required qualifications:
- Bachelor’s degree in business, project management, engineering, or a related field
- At least 10+ years of experience leading highly visible projects and/or operations, with at least 5+ years of leading teams.
- Extensive experience in manufacturing, distribution, or industrial / facilities services
- Proven experience in transition, transformation or startup management or a similar role, preferably in a startup environment.
- Strong leadership skills with the ability to motivate and develop team members and leaders, with and without authority.
- Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels.
- Proficient in project management methodologies and tools.
- Strong analytical skills with a data-driven approach to decision-making.
- Travel up to 50%
Strongly preferred qualifications:
- MBA / graduate degree in business, operations, or engineering
- Experience leading large scale projects and/or startups in both new construction phase, greenfield manufacturing sites and long-established sites
- Advanced leadership skills, especially leadership of newly formed teams, with experience leading leaders within this context.
- Organizational influence: ability to navigate complex matrix organizations, influence without formal authority and curry support as needed throughout the organization
- Process and standardization advanced certifications and training (lean, kaizen, etc.)
Benefits
- Insurance, Health & Wellness
- Financial & Retirement
- Family & Parenting
- Vacation & Time Off
- Other Perks and Benefits…
Company Profile
ABM Industries
Industry
Facilities Services
Revenue
$7.81B
Employees
127,000
Fortune 500 Rank
#475
Global 500 Rank
NA
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