Senior Manager – GEEC

Key Responsibilities

HR Onboarding Operations Management

• Oversee the offer-to-post-joining process, including position management, offer creating, post offer engagements, joining arrangements, background verification (BGV) and post joining engagement and feedback while monitoring SLAs to ensure timely and efficient execution.
• Ensure data and document accuracy and compliance with Data Quality and Document Of Records adherence.
• Collaborate with Talent Acquisition, HR Business Partners, and other stakeholders to ensure a smooth and engaging onboarding experience for new hires.
• Work on creating a positive candidate and new joiner experience by ensuring seamless communication, timely updates, and personalized engagement.

Process Improvement, Automation & HR Systems Management

• Identify opportunities for process improvements and drive standardization to enhance efficiency.
• Work on automation initiatives to optimize the onboarding workflow and reduce manual dependencies.
• Leverage HR technology solutions to streamline operations.
• Work closely with HRIT to resolve system-related concerns, ensure smooth integrations, and drive enhancements in onboarding systems.
• Develop and maintain dashboards & reports for tracking key onboarding metrics and data-driven decision-making.

Compliance, Governance & Employee Experience

• Ensure adherence to company policies, legal and regulatory requirements, and data privacy guidelines.
• Monitor onboarding metrics and candidate experience feedback to drive continuous improvements.
• Conduct periodic audits and governance checks to ensure process integrity.
• Proactively enhance the new joiner experience by implementing feedback loops, engagement touchpoints, and innovative onboarding initiatives.

Team Leadership & Stakeholder Management

• Lead and mentor a team responsible for onboarding activities, providing guidance and support.
• Collaborate with cross-functional teams including HR Operations, Payroll, IT, and Facilities to ensure a smooth onboarding experience.
• Act as a point of escalation for onboarding-related concerns and drive resolutions effectively.

Qualification & Requirements

Experience

• 8+ years of experience in onboarding, HR shared services, or HR operations, with a strong understanding of end-to-end onboarding processes.
• Proven experience in leading teams, managing high-volume onboarding processes, and overseeing background verification and statutory compliance.
• Experience with HRMS systems (preferably ORC) and automation in onboarding or related HR functions.
• Demonstrated ability in process optimization, data integrity, and operational governance.

Skills And Competencies

• Strong knowledge of HR compliance regulations (ESIC, PF, labor laws, etc.) and the ability to stay updated with industry standards.
• Proficiency in HR analytics and the ability to create dashboards/reports for process tracking and continuous improvement.
• Excellent project management skills with the ability to manage multiple priorities and meet deadlines.
• Exceptional communication and stakeholder management skills.
• Experience in implementing process improvements and automation tools to enhance operational efficiency.
• Proficiency in Microsoft Office Suite, especially Excel, for data analysis and reporting.

QUALIFICATION:

• Master’s degree in HR, Business Administration, Finance, or a related field.
• Experienced HR professionals with a strong background in onboarding and process optimization

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Benefits…