Manager, HR Service Delivery (O2O & Payroll)

Key Responsibilities

HR Shared Service Delivery

• Maintains standard operating procedures, process flows and ensures the team is adhering to the agreed processes
• Periodically reviews all SOP, process flows etc to ensure that its up to date.
• Supervises team looking closely at daily operational metrics, addressing any changes in volume and/or priority, ensuring ongoing coverage & right balance for the team
• Leads continuous improvement to drive efficiency gains

Payroll Service Delivery

• Lead the strategic payroll program and project to drive for stakeholder management strategic decision to develop business solutions
• Oversee payroll operation of scope in countries or future scope in
• Prepare various corporate reports to the stakeholders/other functions as well as Management.
• Always work on the processes for improvement and build a strong partnership with payroll vendors across the Operating Countries and other stakeholders across the globe.
• Provide oversight to payroll reviews, approvals and both external and internal audits ensuring accuracy and timeliness of payroll activities, while maintaining compliance

Qualification & Requirements

Benefits

No information available.