Senior Manager IT

Key Responsibilities

• Oversee IT onboarding and offboarding processes for international staff.
• Conduct training sessions to improve IT user experience.
• Manage IT vendors, contracts, and budgets, including forecasting.
• Proactively manage international IT infrastructure and provide end-user support, including hardware and software provisioning and troubleshooting.
• Support collaboration and content management tools.
• Partner with the Global IT Business Partner for commercial and TechOps to deliver business-aligned IT solutions.

Qualification & Requirements

Key Skills and Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field is preferred.
• Proven experience in IT solution delivery, infrastructure management, and shared services, particularly in the pharmaceutical or healthcare sectors.
• Strong leadership skills with a history of managing global teams and driving IT transformation initiatives.
• Expertise in vendor management, contract negotiation, and IT financial management.
• Solid understanding of CRM systems, data integration, and digital workplace technologies.
• Excellent communication and stakeholder management skills.

Preferred Skills:

• Knowledge of international commercial pharmaceutical operations.
• Experience with cloud infrastructure and service management frameworks (e.g., ITIL).
• Proficiency in aligning IT strategies with business objectives to deliver measurable outcomes.

Benefits

• Opportunity to work in a dynamic startup and medium-sized business environment.
• Fast decision-making processes and a hands-on mentality.
• Be part of a team that values motivation and the desire to make a difference.