Head of HR Shared Services

Key Responsibilities

• Management of the HR shared services team, including coaching, training, and developing team members to ensure the highest level of service delivery and customer satisfaction.
• Develop and maintain HR policies and procedures in compliance with legal and regulatory requirements.
• Continuously evaluate and improve HR processes and procedures to ensure efficiency and effectiveness.
• Provide support and guidance to employees on HR policies, procedures, and programmes.
• Overall all Ex-pat transfers from the US to the UK, and/or the UK to the US including terminations, immigration services and UK/US set up support.
• Manage vendor relationships for HR shared services and ensuring that vendors meet service level agreements and comply with company policies and regulations.
• Accountable for all compliance HR-related laws, regulations, and company policies in all areas of HR shared services.

Qualification & Requirements

• Strong knowledge of HR processes, systems, policies, and procedures with experience in process improvement and optimisation.
• Experience of managing, coaching and mentoring a team.
• Experience in the management of HR data, analyse and report on HR metrics, and provide insights to drive business decisions.
• Knowledge of HR management systems, payroll systems, and other relevant software applications.
• Vast working knowledge of all HR departmental areas, including reward and recognition, welfare, learning and development, as well as HR systems and employment law.
• Experience in leading the development of effective employment policies.
• Specialist knowledge of human resources acquired through education and training to master’s degree level, or equivalent professional experience.

Benefits

We offer a fair, smart and competitive benefits package that includes health and wellness benefits, retirement savings support, education assistance and other perks and benefits…