Director of Collections Analytics & Strategy (APAC, Remote)

Key Responsibilities

• Test and iterate rapidly on different collections strategies, testing new outreach techniques, incentives, and risk-based approaches.
• Design and implement predictive collections scoring and automation, leveraging segmentation, data analytics, machine learning, and vendors to optimize recovery rates.
• Develop and scale collections outreach models—across digital, automated, and agent-led channels—to maximize efficiency and performance.
• Build and lead a high-performing collections strategy and analytics team, ensuring best-in-class execution and continuous improvement.
• Work cross-functionally with Credit, Data Science, Product, Growth, and Operations teams to refine collections strategy, enhance underwriting insights, and drive innovation.
• Own key collections KPIs, including delinquency rates, recovery efficiency, and overall portfolio performance, ensuring financial targets are met.
• Ensure compliance with all relevant regulatory requirements in the Philippines and future Southeast Asian markets.

Qualification & Requirements

• 8+ years of experience in collections strategy, risk analytics, and credit risk management in financial services, preferably in consumer lending fintech.
• Proven expertise in data-driven collections strategies, risk segmentation, and model-driven outreach optimization. Deep familiarity with AI-driven collections scoring, automation, and optimization techniques is highly preferred.
• Strong technical skills—proficiency in SQL, Python, and analytics platforms.
• Happy to be hands-on and in the weeds driving analysis themselves.
• Experience leading cross-functional teams and managing complex initiatives in high-growth, fast-scaling environments.
• Strategic thinker with a strong execution mindset—able to translate high-level business objectives into clear, data-backed action plans.
• Excellent verbal and written communication skills, ability to communicate to an executive audience.
• Experience working with regulatory frameworks and compliance requirements in lending/collections is a plus.
• Located in an Asia-Pacific time zone to facilitate collaboration across regions.

Benefits

Cashalo employees receive benefits such as healthcare, technology expense reimbursement, and a virtual work environment.