Head of IT

Key Responsibilities

Strategy Definition:

• You will define the strategy for the service/product family under your charge and oversee its evolution.
• You will supervise all human, IT/technical, and financial resources with the dual objective of ensuring satisfactory functioning of the services/products you are responsible for and contributing to the creation and development of new strategic opportunities to ensure the company’s growth.
• You will promote ENGIE IT services to clients.
• You will anticipate technological changes and necessary investments within your scope and ensure organizational efficiency.

Alignment and Evolution of Offerings:

• You will carry the strategic vision of services: alignment, coherence, sourcing, in collaboration with and respecting the initiatives of the Group IT.
• You will propose organizational changes for your service/product family, in terms of services/products or service lines.
• You will ensure the coherence of services within your scope.
• You will represent ENGIE IT to the assigned BU IT departments.

Governance & Management:

• You will attend Management Committees.
• You will make decisions between service/product lines.
• You will represent the service/product lines within the company’s and Group IT’s governance.
• You will implement the company’s strategy within the family you manage: HR policy, sourcing, transformation, organization, etc.
• You will drive a dynamic of skill development for resources.
• You will manage relationships with external providers and partners.
• You will ensure the implementation of IT security policies within your scope to guarantee the reliability, confidentiality, and integrity of client data.
• You will manage and animate the operational teams under your responsibility.
• You will make budgetary decisions between the service/product lines.

Performance of Service/Product Lines:

• You will construct the PMT (Multi-Year Plan) for your scope in terms of budget strategy (investments, distribution, arbitration) and associated resources.
• You will carry the budget commitment for the consolidation of service/product lines.
• You will validate SLAs/OLAs defined by service/product lines.
• You will ensure the coherence of services/products within your responsibility with those of other families.
• You will oversee the implementation and compliance with quality assurance and IT security procedures and methods.
• You will negotiate, manage, and monitor the implementation of outsourced service contracts with dedicated teams.
• You will analyze the performance of subcontractors regarding quality and cost compliance.

Qualification & Requirements

• Bachelor or Masters degree in Computing Science, Software Engineering, Information systems or a related field;
• 7-10 years experience in IT with at least 3-5 year in management roles within a Shared Service Centre or a multinational organization;
• Experience in building and scaling IT teams in a SSC environment, including ramp-up management and It process implementation;
• Strong knowledge of IT Service Managment , ITIL and It lT governance methodologies;
• Experience in IT infrastructure management, cybersecurity, cloud computing and enterprise application support preferred;
• Ability to collaborate with global teams to align IT strategies;
• Experience in IT budgeting, negotiating contracts with IT vendors and managing SLAs;
• Strong leadership with the ability to motivate and develop a high performing twam;
• Strategic mindset;
• Excellent communication skills;
• Analytical thinking and problem solving orientation;
• Adaptability;

Benefits

• Private health insurance for you and your family;
• Opportunities for ongoing personal and professional development;
• Meal tickets;
• Work-life balance;
• Annual extended holiday entitlement, depending on the length of employment;