Vice President of Services Operations

Key Responsibilities

• Shared Services Leadership – Oversee core operational teams, ensuring seamless internal support.
• Operational Efficiency & Process Improvement – Drive innovation, streamline processes, and implement best practices.
• Governance & Risk Management – Ensure compliance, mitigate risks, and uphold internal controls.
• Cross-Functional Collaboration – Partner with Local Office Managing Directors (MDs) and executives to align operations with business goals.
• Strategic Execution – Work closely with the CEO to execute strategic initiatives that enhance operational effectiveness.
• Budget & Resource Management – Assist with Shared Services departmental budgeting

Qualification & Requirements

Operational Leadership & Shared Services Expertise

• Experience leading cross-functional corporate services teams (HR, Legal, Admin, Talent, Technology).
• Proven ability to optimize processes, drive operational efficiency, and implement best practices.
• Ability to translate business objectives into effective operational strategies.

Strategic Thinking & Executive Collaboration

• Experience working directly with CEOs and executive leadership on corporate initiatives.
• Strong ability to align Shared Services functions with company vision and business goals.
• Track record of driving organizational improvements while maintaining day-to-day operational excellence.

Governance, Compliance & Risk Management

• Understanding of corporate governance, legal compliance, and risk management principles.
• Ability to implement internal controls, policies, and frameworks that ensure ethical and responsible operations.
• Experience working with Legal, HR, and IT teams to maintain compliance standards.

Relationship Building & Cross-Functional Collaboration

• Skilled at working across departments, leadership levels, and business units to drive alignment.
• Strong communication and stakeholder management skills, ensuring transparency and trust.
• Proven ability to understand business needs and translate them into effective operational solutions.

Qualifications
Required:

• Bachelor’s degree in Business Administration, Management, or a related field (MBA or equivalent preferred).
• 10+ years of experience in operations, corporate services, or a related executive leadership role.
• Direct operational management experience overseeing one or more corporate functions, including HR, Legal, Administration, Talent, or Technology.
• Strong understanding of financial oversight, budgeting, and employment law.
• Proven C-suite partnership experience, working closely with CEOs, boards, and senior executives.
• Experience leading cross-functional teams and scaling operational functions.
• Strong track record of problem-solving, governance, and risk management.
• Experience working in-market with local offices and clients where required.
• Proven experience in organizational transformation, including optimizing corporate functions and leading large-scale change initiatives.
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship).

Preferred:

• Background in corporate governance, compliance, or risk management.
• Experience in technology-driven process improvement and automation.
• Consulting or professional services industry experience.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…