Senior Organizational Change Manager

Key Responsibilities

• Design and implement organizational structures using proven methodologies to optimize workflow, reporting relationships, and decision rights
• Lead comprehensive organization design initiatives including spans and layers analysis, role definition, governance design, and operating model development
• Transform client organizations through scientific application of organization design principles, ensuring alignment between strategy, structure, processes, and people
• Conduct detailed organization assessments including capability mapping, organizational network analysis, and structural efficiency diagnostics
• Develop and implement GBS and shared services operating models that optimize organizational effectiveness while reducing operational costs
• Guide clients through complex matrix organizational designs, balancing global standardization with local market needs
• Lead organization design workshops and facilitate decision-making sessions with C-suite executives
• Direct the development of detailed organization charts, RACI matrices, and role descriptions that support new organizational structures
• Demonstrate advanced proficiency in organization design tools and analytics platforms (e.g., OrgVue. to conduct detailed organizational analyses, including spans and layers assessments, workforce modeling, and organizational network analysis.
• Create data-driven insights to support design decisions and track transformation progress.

Qualification & Requirements

Minimum Qualifications / Skills

• Years of consulting experience, with deep expertise in organization design theory and implementation
• Advanced certification in Organization Design methodologies
• Proven track record of leading large-scale org design transformations across multiple industries
• Deep understanding of various organization design frameworks and their practical application
• Experience in designing and implementing matrix organizations and global operating models
• Exceptional stakeholder management skills with C-suite level exposure
• Global project experience and willingness to travel up to 25%

Preferred Qualifications/ Skills

• Years of consulting experience, with deep expertise in organization design theory and implementation
• Advanced certification in Organization Design methodologies

Benefits

• Attractive salary;
• Consistent job openings with secure employment agreements
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks
• Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires