Sr. Director, Shared Services Center PMO

Key Responsibilities

PMO Leadership & Governance

• Develop and implement the PMO framework, methodologies, and best practices to ensure successful project execution
• Establish project governance, standardization, and reporting mechanisms for project tracking and decision-making
• Ensure alignment of shared services projects with overall corporate strategy and business priorities
• Provide timely and clear communication on progress with both regional and global stakeholders

Program & Project Management

• Oversee a portfolio of projects, ensuring timely delivery, budget adherence, and quality outcomes
• Provide leadership and guidance to project managers and teams, ensuring effective execution of initiatives
• Identify risks and mitigation strategies to minimize project disruptions

Process Optimization & Continuous Improvement

• Drive operational efficiencies within Shared Services through automation, process improvement, and digital transformation initiatives
• Implement KPIs and metrics to measure project success and drive continuous improvement
• Collaborate with stakeholders to identify pain points and develop scalable solutions
• Work with other regions to deliver a global SSC initiative while also developing the local (regional) SSC initiatives

Stakeholder Management & Communication

• Act as a strategic advisor to senior leadership, providing insights on project performance, risks, and opportunities
• Foster cross-functional collaboration across business units, IT, finance, HR, and other key areas
• Develop and deliver executive-level reports and presentations on PMO activities and project progress

Resource Management & Budget Oversight

• Manage project resources effectively, ensuring optimal allocation of personnel and budget
• Forecast and track project budgets, identifying cost-saving opportunities where possible
• Develop business cases for new initiatives and secure necessary approvals
• Foster decision making around process and site selection to be included in the SSC project

Qualification & Requirements

• Bachelor’s degree in Business Administration, Project Management, Finance or a related field; MBA or PMP certification preferred
• 10+ years of experience in project/program management, with a strong background in Shared Services or corporate transformation initiatives
• Proven experience in leading a PMO or large-scale project management function
• Strong understanding of process improvement methodologies (Lean, Six Sigma, Agile, etc.)
• Excellent leadership, stakeholder management, and communication skills
• Experience with project management tools

Benefits

No information available.