HR SSC Lead APAC (retail industry)

Key Responsibilities

• HR Operations Management: Oversee the day-to-day HR operations, including employee records, HRIS management, and payroll processing, ensuring accuracy and compliance.
• Policy Implementation: Develop and implement HR policies and procedures to ensure consistency and compliance across the organization.
• Compliance: Ensure compliance with local and international labor laws, regulations, and industry standards, maintaining up-to-date knowledge of HR legal requirements.
• Employee Relations: Foster a positive work environment by addressing employee concerns, resolving conflicts, and promoting open communication.
• Onboarding and Offboarding: Manage the onboarding process for new hires and the offboarding process for departing employees, ensuring a smooth transition.
• HR Metrics and Reporting: Monitor and analyze HR metrics, preparing detailed reports on HR activities, performance, and strategic recommendations for the APAC Human Resources Director.
• Performance Management: Assist in the development and management of performance appraisal systems to evaluate employee performance and provide feedback.
• HR Projects: Lead and support HR projects and initiatives aimed at improving HR operations and organizational effectiveness.
• HRIS Management: Oversee the implementation and maintenance of HR Information Systems (HRIS) to ensure efficient and effective HR operations.
• HR SSC Management: Manage the Human Resources Shared Services Center (HR SSC), ensuring the delivery of high-quality HR services to all employees.
• Vendor Management: Coordinate with external vendors and service providers to ensure timely and efficient delivery of HR-related services and supplies.
• Compensation & Benefits Operations: Oversee the administration of compensation and benefits programs, ensuring competitive and fair practices.
• Budgeting: Develop and manage the HR budget, ensuring cost-effective use of resources and alignment with business goals.
• Headcount Planning: Collaborate with senior management to plan and manage headcount, ensuring alignment with strategic objectives and business needs.
• Team Supervision: Lead and supervise the HR operations team, providing guidance and support to ensure high performance and continuous development.

Qualification & Requirements

• Extensive experience in HR operations management, particularly within the retail or food and beverage sector.
• Strong knowledge of HR best practices, labor laws, and regulations.
• Excellent organizational and time management skills.
• Proficiency in HRIS and payroll software.
• Outstanding communication and interpersonal abilities.
• High degree of accuracy and attention to detail.
• Proven ability to manage multiple tasks and meet deadlines.
• Strong problem-solving and decision-making skills.
• Experience in managing HR Shared Services Centers (HR SSC).
• Experience in vendor management.
• Experience in compensation & benefits operations, budgeting, and headcount planning.
• Ability to work collaboratively with cross-functional teams and external partners.
• Fluent communication skills in both Chinese and English.

Benefits

No information available.