Director – GBS India & Process Improvement
McCormick & Company
APAC/Oceania, India, Gurugram
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Salary
$60,878 - $178,792 Per Year
Rank
Director
Responsibility
Site Lead
Scope
Regional
Workplace
Hybrid
Functions
Finance
IT
Reports to
VP Global Business Solutions (GBS) Transformation
Level
N-2
Travel Max:
0%
Posting Date
07-09-2025
Description
Reporting to the VP Global Business Solutions (GBS) Transformation, the Process Improvement (PI) Lead is responsible for providing leadership, direction, and functional expertise to teams, driving the PI ethos, transforming ways of working, and unlocking productivity potential for tangible bottom-line savings. This leader will oversee the development and deployment of PI plans and enable GBS performance improvement while managing the GBS PI managers and collaborating with Functional Directors, Global Service Owners (GSOs) and Global Delivery Leads (GDLs) on various PI initiatives across the Enterprise and GBS. Additionally, the leader will also be the India GBS Site Leader to drive decisions of policies, guidelines and processes for the Gurgaon, India office and have oversight of the engagement for GBS and GBS hosted employees.
Key Responsibilities
- Develop and execute a GBS and Global Functionals PI strategy and implementation roadmap that is closely aligned with the enterprise goals and objectives as well as bottom line savings targets. Ensure alignment between the GBS delivery roadmap and the Enterprise roadmap to meet financial and non financial objectives.
- Oversee the India GBS site and align on key decisions on policies, guidelines and processes impacting the Gurgaon, India McCormick office. Help drive employee engagement, enablement and empowerment on site.
- Lead GBS expansion efforts in APAC, identifying opportunities for value creation, cost optimization, and geographic positioning. Collaborate closely with APAC President and Finance leadership to establish India as a strategic GBS hub.
- Create on going strategic thought leadership and execution for the GBS roadmap and LTP plans. This will involve actively engaging with the GBS Leadership Team to influence priorities as well as engage with the Global CCI teams to support the development of the next generation CCI agenda and to ensure a coordinated and aligned approach to margin expansion.
- Establish a robust monitoring and reporting mechanism for ongoing assessment, performance management and continuous improvement. Lead a team of ~10 people.
- Member of GBS Transformation Leadership Team
- Participate in various Analytics, Automation, and GBS LT forums as required.
Qualification & Requirements
- Demonstrated ability to drive results using PI tools
- Extensive experience in Business Process Outsourcing (BPO) and/or Global Capability Center (GCC)
- At least15 years of relevant experience and progressive leadership roles
- Proficiency in Lean, Six Sigma, process mapping, and modeling and loss analysis
- Extensive cross-functional program and program/project management experience
- Demonstrated ability to drive results using continuous improvement tools, analytical decision making, building strong relationships, and direction setting
- Ability to set and drive strategy
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
McCormick & Company
Industry
Food & Beverage Manufacturing
Revenue
$6.35B
Employees
14,200
Fortune 500 Rank
#548
Global 500 Rank
NA
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