Confluence Knowledge Base & Content Manager

Confluence Knowledge Base & Content Manager
Gusto

United States, Colorado, Denver

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N/A
Salary

$94,000 - $111,000 Per Year

Rank

Senior Manager

Responsibility

Process Roles

Scope

Regional

Workplace

Hybrid

Functions

HR

IT

Marketing

Reports to
Level

N-3

Travel Max:

0%

Posting Date

02-19-2025

Description

As part of our HR Shared Services pod, you will play a key role in bringing People strategies to life by ensuring employees have timely access to the information they need when they need it.

Confluence Knowledge Base & Content Manager

Key Responsibilities

  • Design and maintain a user-friendly Confluence experience, ensuring employees can easily self-serve information
  • Cross functional collaboration with key partners such as IT to create and update information in Confluence, creating outlines, developing taxonomy, and mocking up prototypes to illustrate the layout and flow
  • Evaluate and maximize use of tool suites, including the roll out of AI assistant technology, to foster user accessibility and strong information architecture
  • Establish and share best practices for internal knowledge management to streamline access to information and foster a consistent employee experience

Qualification & Requirements

  • 5+ years of experience in Knowledge base & Knowledge systems management, preferably in the HR space.
  • Enthusiastic builder of virtual HR offerings – you leverage digital platforms and technology innovations to build responsive, useful, and scalable approaches to information governance
  • Technical experience working in tool suites such as Atlassian & Confluence to build a knowledge management framework and approach
  • Comfortable designing and applying tools such as automated workflows, cloud-based systems, and self-serve materials to make sure the right information reaches the right people
  • Demonstrated expertise in relationship building – you have achieved impactful results through partnerships across multiple functions and successfully leading complex migrations and cross-functional initiatives.
  • Excellent communication and collaboration skills, with a track record of influencing stakeholders across diverse teams.
  • Strong logical thinker paired with excitement to imagine new ways of operating

Benefits

  • Financial + Retirement
  • Child Care + Parental Leave
  • Office Perks
  • Diversity
  • Health Insurance + Wellness
  • Vacation + Time Off

Company Profile

Gusto
Industry

Software Development

Revenue

$509.9M

Employees

2,743

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile