HR Operations Manager

Key Responsibilities

• Assist the Director in executing HR Operations strategy, integrating best practices, and analyzing HR process effectiveness.
• Serve as an expert on HR processes, policies, and practices, and lead SOP task team to success
• Analyze HR data for efficiency and data-driven decisions.
• Partner with HR Business Partners to improve HR processes and automation.
• Ensure HR processes are aligned with public company requirements.
• Support corporate activities like M&A and new business units.
• Maintain and develop HR policies, employee handbooks, and compliance with applicable federal and state laws.
• Oversee immigration, I-9, and E-Verify compliance.
• Manage HR systems (Workday, etc.) for process streamlining and enhanced employee experience.
• Maintain data integrity and ensure compliance with privacy regulations.
• Lead, motivate and build capabilities of the HR Shared Services team, setting SLAs and ensuring success.
• Provide necessary communication and training to end users to increase their effectiveness and ability to use HR systems and tools.
• Partner with HR operations Director on special projects as needed
• Other duties as assigned

Qualification & Requirements

• 4-year degree in HR or related field, or equivalent combination of education and experience.
• 8-10 years in HR operations or HR related role, with at least 3 years in a managerial role.
• Must have thorough understanding of compliance for laws and regulations regarding employment practices and general/leading HR practices.
• Strong knowledge of performance management, change management and organizational development, benefits, compliance, and immigration.
• Experience with a tiered Shared Services model, including employee and manager self-service, shared services ticketing systems with SLAs, and the use of metrics, measurements and goal setting for the team.
• Excellent interpersonal skills and ability to manage competing priorities.
• Detail-oriented, with a focus on accuracy and process efficiency.
• Experience with Workday and other HR tools.
• Strong analytical and problem-solving skills.
• Strong communication and business writing skills.
• Global HR experience is a plus.

Benefits

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!