FSS Finance & Strategy, Director
Zendesk
APAC/Oceania, Philippines, Manila
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Salary
Rank
Director
Responsibility
Design/Transform
Scope
Regional
Workplace
Hybrid
Functions
Finance
Reports to
Level
N-2
Travel Max:
0%
Posting Date
02-16-2025
Description
Are you ready to lead and encourage in a role that uniquely combines finance and strategy at a world-class company? As the Director of FSS Finance and Strategy at Zendesk, you will play a pivotal role in crafting the future of our financial landscape. This is an outstanding opportunity for a proven leader to join a dynamic team and successfully implement strategies that drive our financial performance to new heights.
Key Responsibilities
- Direct the operations of Finance & Strategy including Source to Pay teams; being responsible for annual planning, forecasting, month end close and performance analysis to support strategic making-decisions.
- Lead creation of insightful analyses, reports and presentations on relevant operating and financial metrics in an easy-to-understand format.
- Drive operational and process excellence in the broader Finance & Strategy team through strong partnership with the Global Process Owner and point of contact.
- Assist in optimizing financial models and forecasts that require insights and collaboration across multiple Finance & Strategy teams.
- Build out standard reporting packages for our business partners.
- Prioritize operational improvements & automation opportunities to streamline current processes.
- Define objectives or Key Performance Indicators for an individual or a team and regularly assesses performance against those objectives and metrics and initiates actions for intervention when targets are not being met.
- Responsible as a People Manager; Coaches or mentors, resolve conflicts, initiate disciplinary action and recommend performance improvement plans and participate in the compensation planning.
- Ensures the Career Development Plan of the team is consistently in place with meaningful discussions.
- Prepare business continuity plan to ensure sustained service delivery brought about by force-majeure, acts of nature, transportation strike or civil unrest.
- Handles other tasks delegated or assigned by the FSS Sr. Director.
Qualification & Requirements
Key Competencies Required:
- Strong Finance, Planning and Analysis skills (Business Unit Finance or Corporate Finance)
- Shared Services experience (Captive – Build and Grow)
- Transformation initiatives (Systems and Process Improvements)
Benefits
No information available.
Company Profile
Zendesk
Industry
Software Development
Revenue
$1.34B
Employees
5,860
Fortune 500 Rank
NA
Global 500 Rank
NA
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