Senior Manager – People Operations

Senior Manager – People Operations
Zeta

APAC/Oceania, India, Bengaluru

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Salary

Rank

Senior Manager

Responsibility

Functional Tower Lead

Scope

Regional

Workplace

100% in office

Functions

HR

Reports to
Level

N-3

Travel Max:

0%

Posting Date

02-09-2025

Description

We are looking for an experienced Senior Manager – People Success Operations to oversee and drive operational excellence across key HR functions, ensuring compliance, efficiency, and a seamless employee experience. The ideal candidate will have a strong background in HR compliance, shared services management, onboarding & exit processes, and eventually payroll and payroll compliance.

Senior Manager – People Operations

Key Responsibilities

HR Compliance & Governance:

  • Ensure compliance with labor laws, statutory regulations, and company policies.
  • Develop and implement HR policies, SOPs, and frameworks in line with industry best practices.
  • Liaise with legal and finance teams to manage risk and ensure adherence to employment laws.

HR Shared Services Management:

  • Lead and manage the HR Shared Services team to provide timely and accurate support for employees across functions.
  • Streamline HR processes to improve efficiency, accuracy, and service levels.
  • Implement HR systems and automation tools for better workforce management.

Onboarding & Exit Management:

  • Oversee a seamless onboarding experience for new hires, ensuring compliance with documentation and background verification processes.
  • Manage a structured and efficient exit process, including full & final settlements, clearance formalities, and exit interviews to capture insights.

Payroll & Payroll Compliance:

  • Collaborate with finance and payroll teams to ensure accurate payroll processing.
  • Ensure compliance with tax regulations, provident fund, gratuity, and other statutory payroll requirements.
  • Work towards streamlining payroll operations through automation and process optimization.

Qualification & Requirements

Skills

  • Strong knowledge of labor laws, payroll regulations, and HR best practices.
  • Experience with HRIS systems, automation, and process improvements.
  • Excellent leadership, stakeholder management, and communication skills.
  • Strong analytical skills with the ability to leverage data to make informed decisions that align with business goals.
  • Ability to thrive in a fast-paced environment, managing multiple stakeholders and projects concurrently.
  • Excellent interpersonal and communication skills, with the ability to influence senior leaders and drive change.

Experience And Qualifications

  • 12+ years of experience in HR Operations, with a strong background in IT Services, ITES, or Product Companies
  • Proven expertise in managing HR compliance, shared services, and employee lifecycle processes

Benefits

No information available.

Company Profile

Zeta
Industry

Software Development

Revenue

$268M

Employees

1,800

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile