Senior Director, IT PMO

Key Responsibilities

• Lead the governance team made of the PMO and vendor management
• Produce data and metrics to enable the CIO, Tech and Business Leaders to make decisions concerning business priorities, project lifecycle, spend, and resource allocation on projects
• Inform and recommend actions regarding technology portfolio requests, progress, risks, and updates at monthly business governance meetings and quarterly with IT steering committee
• Influence technology teams to align on short- and long-term priorities
• Lead portfolio planning and budget needed for following year with technology leadership team
• Align planning outcomes with technology strategic roadmap over next 3 years and influence any changes
• Communicate at all levels of the organization on portfolio governance, and execution
• Be accountable for compliance of department related to governance processes (monthly project updates, time tracking, project lifecycle, contracting process ….)
• Be accountable for the successful management of the technology strategic roadmap
• Introduce and promote new and modern ways of working and organize work such as services oriented and agile product management
• Navigate complexity and supporting consistent transformation and change
• Work in a highly collaborative environment and creating high-performing teams
• Simplifying technology language and complexity to a broad audience
• Connecting the dots on problems, bring a key eye for details and expert problem perception

Develop partnerships with the following key stakeholders

• IT delivery leaders to ensure demand is properly vetted, approved and executed for success
• IT steering committee, business sponsors and IT leaders for project approvals and updates
• CIO to provide updates on transformation strategy, delivery and enable the CIO office with data
• Dev and QA lead on best practices and resolving any roadblocks
• Architecture and security teams on best practices and demand approvals
• Business and IT resources on project change management and user training
• Internal Audit to ensure project controls and SDLC processes are followed
• IT Operations for standards, project transition and process improvement opportunities

Other Job Duties Include But Not Limited To

• Coaching PMO team on best practices and methodologies
• Drive standardization on all stages of project lifecycle
• Continuously assess and re-evaluate standards, process and team structure for improvement
• Define KPIs for the organization and individual projects to drive data insights
• Develop dashboards and reports to enable IT and business with project data
• Coach teams on project methodologies (e.g., Agile) fit for the organization
• Drive quality of projects, user training and project change management
• Maintain, manage and report on project financial budgets, actuals and forecasts.
• Prepare project status reports and steering committee presentations

Qualification & Requirements

Minimum Requirements/Qualifications

• 12+ years’ experience in areas of technology project management
• 8+ years leading technology project management teams
• Experience delivering technology transformation projects scaling $1B+
• Experience managing simultaneous and complex technology projects
• Strong retail experience
• Experience managing the work of external / offshore vendors
• Experience managing multiple simultaneous projects
• Strong interpersonal, excellent verbal and written communication skills
• Strong facilitation skills
• Team player with excellent collaboration skills
• High attention to detail
• Self-starter with sense of urgency
• Enjoys fast paced environments
• Ability to summarize complex information and concepts and clearly communicate up to Senior Management
• Exposure to Project Management and related KPIs as well as Organization metrics measurement like OKRs
• Strong PowerPoint, Excel skills required, including the ability to create executive summaries, visualize complex data, and communicate historical trends
• Team leadership and management

Desired Qualifications

• Bachelors in business, computer science, MIS or other four-year related degree
• Experience with SharePoint, ServiceNow modules

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Discounts…