Manager/Associate Director, HR Operations

Key Responsibilities

• Hiring & On-Boarding – Responsible for supporting the entire interview process including interviewing & assessment and on-boarding; guiding Managers and Team Members through the immigration process, creates a positive and welcoming experience for all candidates & new hires; may at times support interview scheduling and coordination
• Total Rewards & Performance Management – Leads the benefits design and administration process; supports various compensation related projects such as market pricing, salary submissions, year-end salary planning, budget analysis and planning; supports the end of year and mid-year performance review process including system configuration and testing, employee training and communications
• Learning & Employee Engagement – Develops and implements solutions for employee development and employee engagement
• HR Technologies – Serves as the subject matter expert on HR technologies; generates reports, maintains accurate data; partners closely with Finance team to provide payroll information
• HR Policies & Compliance – Develops, implements, and maintains HR policies and procedures while maintaining a working knowledge of labor & employment laws; manages leave processes; guides employees and people leaders through employee relations of moderate complexity
• Communications – Develops clear and compelling employee communications around employee benefits, programs & processes; partners closely with external media partners to support external communications about the team and culture; serves as the primary point of contact for employee inquiries
• Special Projects – As part of a small team in a start-up environment, will participate in and /or lead special projects to improve the overall effectiveness of the team

Qualification & Requirements

Required Experience & Skills:

• Bachelor’s Degree (or equivalent experience) in human resources, management, business, or a related field
• At least 5 years of experience in HR operations, shared services, or HR generalist field
• Strong customer service orientation, demonstrated ability to develop employee-centric processes, solutions and communications
• Strong working knowledge of HR technologies
• Strong working knowledge of employee benefits and leave administration
• Strong attention-to-detail and highly skilled at process improvement, project management, and data management
• Ability to thrive in a fast-paced, high-growth environment

Preferred Experience & Skills:

• Experience with Rippling and/or Greenhouse is a plus
• Experience working in a small, startup environment where processes need to be established
• Experience with employee relations
• Experience with interviewing and selection
• Fundamental knowledge of immigration law and work permit/green card processes

Benefits

• We offer a highly competitive compensation package with meaningful ownership through equity
• Excellent coverage for medical, vision, dental
• 401(k) with generous contribution
• Life insurance
• Flexible PTO policy
• Additional substantial benefits…