Head of IT Shared Services

Head of IT Shared Services
Unspecified

Middle East, United Arab Emirates, Abu Dhabi

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Salary

Rank

Director

Responsibility

Functional Tower Lead

Scope

Regional

Workplace

100% in office

Functions

IT

Reports to
Level

N-2

Travel Max:

0%

Posting Date

02-02-2025

Description

We are seeking a dynamic professional to establish and drive our IT Shared Services Unit. This critical role involves designing, implementing, and delivering IT services that align with the organization’s strategic goals while ensuring operational efficiency and digital transformation.

Head of IT Shared Services

Key Responsibilities

  • Service Design & Architecture: Develop and implement robust service designs and architectures tailored to business needs.
  • Service Delivery: Oversee seamless delivery of IT services, ensuring adherence to SLAs and exceptional quality.
  • IT Strategy & Leadership: Work with the C-suite to align IT capabilities with business growth and success.
  • Consolidation & Optimization: Consolidate IT services across the group, enhance service quality, and optimize costs.
  • Digital Transformation: Spearhead transformation initiatives to future-proof the organization.

Qualification & Requirements

  • Proven expertise in Service Design, Service Architecture, and Service Delivery domains.
  • Bachelor’s in Engineering/Computer Science (ITIL, TOGAF certifications preferred).
  • 12+ years of experience, with at least 5 years in a leadership role within IT.
  • Advanced knowledge of IT service management frameworks (e.g., ITIL), digital transformation, and cost optimization strategies.
  • Strong communication, stakeholder engagement, and leadership skills.

Benefits

No Information Available

Company Profile

Unspecified
Industry

Unspecified

Revenue
Employees
Fortune 500 Rank

NA

Global 500 Rank

NA

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