Global HR Shared Services Operations Manager

Key Responsibilities

• Management of a small HR operations and payroll team based in UK,USA and Canada developing a culture of collaboration, accountability, and continuous improvement.
• Ensuring the delivery of high-quality HR services across the full employment lifecycle, including employee onboarding, global mobility, and payroll and benefits.
• Being the escalation point for complex HR issues, providing guidance and resolution on employee relations matters, policy interpretation, and other HR-related inquiries
• Overseeing the Shared Services delivery of the global employee lifecycle, ensuring the operations are inline with local law, tax and legislation.
• Developing standardised HR processes and procedures, across the group function ensuring alignment with policies and employment legislation.
• Collaborating with HR Business Partners and other teams to align HR services with strategic organisational goals and provide necessary support for HR initiatives.
• Identifying opportunities to enhance HR service delivery through process enhancements and leveraging HR technology, assisting the HRIS implementation and ensuring the optimisation of the HR systems.
• Other projects may include managing TUPE processes, Global benefits review, ESG and Auditing projects etc.

Qualification & Requirements

• Experience a Global HR operations or Shared Servcies team with strong knowledge of UK, US and Canadian benefits.
• Management of in country and remote HR operations teams, including the development and nurturing talent.
• Experience delivering high-quality HR services across the full employment lifecycle, including employee onboarding, off boarding, global mobility, and payroll and benefits
• Previous experience with M&A and TUPE process
• Knowledge around global mobility and cross boarder compliance
• Strong customer services orientation,
• Ideally experience implementing or managing Workday HRIS.
• Experience delivering Large scale global HR projects
• CIPD qualified

Benefits

This is a fantastic opportunity, hybrid working basis, base salary up to £85,000 and 15 – 20% bonus and generous benefits package