Senior Director, Global People Operations

Key Responsibilities

Within 1 month, you’ll plant your roots, including:

• Completing Sprout’s in-depth onboarding program to gain a deep understanding of our mission, values, and the value we deliver to customers.
• Establishing a clear plan with the Chief People Officer, setting initial priorities, aligning expectations, and defining success metrics for your role.
• Building relationships with key stakeholders across the People Leadership Team and other cross-functional leaders.
• Getting to know your team through one-on-one meetings to understand their roles, goals, and current challenges.

Within 3 months, you’ll start hitting your stride by:

• Developing and presenting a comprehensive plan for enhancing People Operations, including strategies for shared services, HRIS, compliance, and People Analytics.
• Establishing a robust data practices framework and defining a roadmap for leveraging People Analytics to drive actionable insights and inform decision-making.
• Leading initial improvements in onboarding and global shared services to drive efficiency and elevate the employee experience.
• Identifying quick wins for optimizing Workday and other HR technologies to improve automation and scalability.

Within 6 months, you’ll be making a clear impact through:

• Executing high-impact initiatives aligned with your strategic roadmap, delivering measurable results in areas like compliance, analytics, and operational excellence.
• Championing process improvements and creative solutions that simplify workflows and enhance the employee experience globally.
• Establishing yourself as a trusted partner for cross-functional collaboration, ensuring alignment between People Operations and organizational goals.
• Leading your first team performance reviews, celebrating achievements, and setting development goals for the future.
• Partnering with your team to launch the foundational elements of the People Team PMO, ensuring alignment with broader business objectives.

Within 12 months, you’ll make this role your own by:

• Building a legacy of innovation, leading transformative changes in People Operations that support Sprout’s continued growth and success.
• Driving measurable improvements in employee experience, operational scalability, and global compliance.
• Serving as a key advisor to the People Leadership Team and senior stakeholders, influencing strategies and decisions with actionable insights and expertise.
• Fostering a culture of continuous improvement and high performance within your team, ensuring they feel empowered, supported, and inspired to achieve their goals.
• Bringing innovative ideas and bold solutions to the table that redefine what’s possible for Sprout’s People Operations.

Qualification & Requirements

The minimum qualifications for this role include:

• 10+ years of progressive HR operations experience, including at least 5 years in a leadership role.
• Expertise in AI-driven solutions and People Analytics to support strategic decision-making.
• Proven success managing HRIS platforms, especially Workday, with a strong background in implementation and optimization.
• Demonstrated ability to lead large, global teams and drive cross-functional collaboration.

Preferred qualifications for this role include:

• Experience in a high-growth, multinational organization.
• Proven track record in large-scale HR transformations, including operational scalability and system integration.

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting