Project Accounting & Billing Manager

Key Responsibilities

Leads all activities in the Project Accounting, Billing and Credit & Accounts Receivable function. Ensures timely processing of requests and work orders for project admin, billing and credit and accounts receivable and maintains accurate records and control reports.

• Creates an inspiring team environment with an open communication culture
• Set clear team goals, deadline and delegate tasks
• Manages all direct line reports in accordance with company procedures and standards
• Drives the team towards achieving goals and targets
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Performs staff reviews and recommends staff training development
• Keeps management updated on team performance
• Manages stakeholders’ requirements and expectations
• Develops strategies to promote team member adherence to company regulations and performance goals
• Assists management with hiring processes and new team member training
• Reviews teams’ monthly metrics and present with the onshore
• Delegate workload with the team leads to ensures proper utilization of resources
• Work closely with the team leads to ensures strong back up system is in place
• Attend team meetings to update members on best practices and continuing expectations
• Communicates concerns and policies among management, team leads and team members.
• Listen to team members’ feedback and resolve any issues or conflicts
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Works closely with the PA&B Service Delivery Manager to improve processes and deals with issues
• Communicates fully to the PA&B Service Delivery Manager all situations that may affect the team’s ability to meet standards or deadlines
  • Complies with company policy and procedures
  • Assists the auditors in annual / interim audits
  • Performs such other related tasks that may be assigned from time to time

Qualification & Requirements

• Bachelor’s Degree in Accountancy, CPA is an advantage
• Comprehensive experience in Project to Cash / Order to Cash cycle, general accounting, and intercompany accounting
• Minimum of 10 years Projects (or related), AR management and collection/billing experience
• At least 5-7 years of managerial experience in a similar industry
• Exposure in a Shared Service, BPO or multinational environment
• Experience with ERP systems (e.g. Oracle Cloud, Oracle eBS)
• Strong computer skills with proficiency in MS Office applications (Excel, Outlook, PowerPoint and Word)
• Proactive, a committed team player and can motivate other team members
• Strong analytical and problem-solving skills
• Keen on details, organized and results oriented
• In-depth knowledge of performance metrics
• Excellent communication and leadership skills
• Experience in Project Management

Benefits

Global Employee Assistance Program (EAP)

• Your well-being matters to us, and we are committed to providing the support you need, whenever you need it. The EAP provides confidential counselling and support services for various personal and work-related situations or concerns

Flexible Working

• Our culture fosters individual growth within a supportive community, where flexibility isn’t just a perk – it’s our promise. With a longstanding commitment to work-life balance, we empower you to tailor your schedule to fit your priorities. Whether it’s balancing family commitments, pursuing personal passions, or optimizing productivity, our flexible working is here to support your journey.

Inclusive Culture

• In our inclusive culture, diversity thrives, fostering an environment where everyone’s unique perspectives are valued, supported and respected, empowering individuals to be their best and full selves, every day and collectively solve the world’s most complex challenges.

Learning & Development

• At Arcadis, our commitment to continuous learning and development is exemplified through our Skills Powered approach, which integrates the innovative programs and resources offered in our Basecamp (Expedition DNA). This holistic strategy cultivates talent, propelling career growth and ensuring our team remains at the forefront of an ever-evolving industry landscape.