Head of Shared Services

Key Responsibilities

• Lead the development and implementation of a comprehensive shared services strategy.
• Oversee financial operations, ensuring compliance with regulatory requirements and organizational policies.
• Drive process improvements and automation to increase efficiency and accuracy in service delivery.
• Collaborate with internal stakeholders to understand their needs and ensure shared services align with organizational goals.
• Develop and manage budgets, forecasts, and financial reports for the shared services center.
• Recruit, mentor, and develop a high-performing team, fostering a culture of continuous improvement and accountability.
• Monitor key performance indicators (KPIs) and implement changes to improve service delivery and customer satisfaction.
• Stay up-to-date with industry trends and best practices to ensure the organization remains competitive.

Qualification & Requirements

• A strong background in finance, with a professional qualification (e.g., ACCA, CIMA, or equivalent).
• Proven experience in leading shared services or finance operations within a complex organization.
• Exceptional leadership and team management skills, with the ability to inspire and drive change.
• Strong analytical and problem-solving abilities, with a focus on process optimization.
• Excellent communication and stakeholder management skills.
• Experience with financial systems and tools, with an understanding of emerging technologies and trends.

Benefits

No information available.