Associate Director, BPO Management Office (Procurement Shared Services)
AbbVie
United States, Illinois, Chicago
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Salary
$124,000 - $253,500 Per Year
Rank
Director
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
IT
Procurement
Supply Chain
Reports to
Level
N-2
Travel Max:
0%
Posting Date
01-21-2025
Description
This role requires the individual to work onsite 3 days per week at our Global Procurement Hub in North Chicago, IL (Abbott Park, AP51). Remote is not an option for this opening.
Key Responsibilities
- Accountable for strategic vendor management oversight driving global, complex, cross-functional operational and relationship aspects of vendor relationships for Development.
- Drives agendas and leads operational and executive governance meetings with internal and external stakeholders.
- Recognized as subject matter expert and is the single point of contact between vendor and the business function to promote vendor accountability, mitigate risks, deliver operational efficiencies aligned with strategic direction of the relationship.
- Effectively communicates progress/concerns and actively identifies issues/risks that potentially impact projects, systems or processes and implements solutions.
- Proficient understanding of the internal and external business environments, establishes vendor performance measures, drives vendor performance aligned with strategic objectives of the vendor relationship, deliverables and accountabilities.
- Actively trends performance and resource gaps relative to outsourced services and leads cross functional teams to implement corrective actions aligned with best practices.
- Establishes vendor strategy and leads cross-functional teams to develop and maintain successful and healthy vendor relationships supporting Development’s strategic objectives.
- Leads collaborations with business stakeholders and vendors to identify and implement efficient, high-quality, compliant business processes with a focus on continuous improvement and innovation.
- Resolves escalated issues and escalates significant issues to Sr. Leadership and vendor.
- Leads cross functional complex projects and initiatives.
Qualification & Requirements
- Bachelor’s degree in a relevant field such as business, engineering, economics, science or health administration, Masters preferred.
- Experience managing global third-party vendors and vendor management
- Demonstrate a high level of core, technical and leadership competencies.
- Critical thinker with the ability to see the “big picture” to drive long-term strategy for vendor category or relationship.
- Considered a Subject Matter Expert for vendor relationships and competent in the application of standard business procedures (SOPs, Global Regulations, Ethics and Compliance).
- Strong interpersonal, negotiation, communication, conflict resolution and problem-solving skills.
- Source-to-Pay experience preferred, with proven experience in managing vendor relationship lifecycle and high-stake vendor-related issues
- Proven track record in agile program management and vendor relationship management
- Expertise with analyzing complex business problems and designing innovative solutions.
- Ability to clearly craft compelling business cases, sell new ideas and influence vendor direction.
- Excellent cross-functional partnership skills; knows how to work across an organization to achieve objectives and meet timelines
Benefits
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
- This job is eligible to participate in our long-term incentive programs
Company Profile
AbbVie
Industry
Pharmaceutical Manufacturing
Revenue
$56.02B
Employees
50,000
Fortune 500 Rank
#77
Global 500 Rank
#259
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