Head of HR Operations

Key Responsibilities

• Guide and develop HR BPs: Conduct regular check-ins and bi-annual reviews to support and develop the team of HR Business Partners.
• Align with stakeholders: Collaborate with internal stakeholders (e.g., international analyst team, People Director) and manage external partners (e.g., payroll, occupational health, labour inspection).
• Drive people-related initiatives: Initiate and implement proactive solutions to address people-related challenges.
• Provide data for decision-making: Deliver insightful data to guide business decisions and ensure organizational structure aligns with business objectives.
• Enhance employee and team lead journeys: Improve processes related to staffing, onboarding, learning & development, and rotations.
• Manage talent: Ensure the right people are in the right roles to meet organizational needs.
• Set up HR shared service center: Establish an HR shared service center to streamline HR operations and enhance efficiency.

Qualification & Requirements

• You have a relevant Master’s degree
• You have 6 to 8 years of experience with HR, preferably as HR Lead, or strategy/organizational consultant
• Your experience in a start-up/scale-up environment is a pre
• You speak fluent English and Dutch
• You are ready to lead a team, and have a passion for technology and people
• You know how to manage projects, and thrive in an operational environment
• You understand Human Resource disciplines and your knowledge in employment law is a pre
• Your base location is the Picnic office in Amsterdam. Still, since many of the team work across the country you are willing to regularly visit Fulfilment Centres in Utrecht, Rotterdam area, Apeldoorn, Eindhoven and Heerenveen.

Benefits

Fresh Lunch, coffee, and snacks

• Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

Health insurance discount & bike plan

• We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

Relocation

• If you’re moving from another country to join Picnic we make it as smooth as possible for you. We’ll cover your flight costs for you and your partner and kids, your first month’s rent and moving costs (up to €2000), and help you with the 30% tax ruling setup and application.

Learning & development

• You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses.

All the rest

• At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well.