Director, Order to Cash

Key Responsibilities

• Manage day-to-day order to cash responsibilities with a heavy focus on strategic initiatives.
• Drive process/system changes to enable payment flexibility, to facilitate recording/billing Third Party Agencies, to improve accuracy of customer and financial records and to minimize potential for lost revenue.
• Develop strategy for enhancement of the POS system based on organization needs – across Finance, Operations and IT – and including adjacent technologies where appropriate.
• Work to configure systems to enable the implementation of opportunities to reduce costs associated with credit card payments (e.g., interchange fees).
• Focus on driving efficiency of back-end systems and processes for recording billings and cash receipts.
• Ensure process/system changes improve controls and reduce manual accounting requirements.
• Evaluate team functions/responsibilities and consider structural changes with a focus on emphasizing team strengths and potential development opportunities.
• Manage month-end/year-end close activities related to Receivables and accounting for B2B on sites and other B2B arrangements.

Qualification & Requirements

• Bachelor’s degree in finance, accounting, business or related field
• 10 years of experience, minimum of 5 years in a leadership/management position with demonstrated ability and experience driving change and improving processes.
• Strong understanding of accounting and internal controls; big-4 accounting experience preferred, but not required.
• Ability to work closely with cross-functional business partners to align on and achieve mutual goals.
• Effective communication skills and ability to influence.
• Confidence to lead change.
• Understanding of early childhood education/childcare industry or retail industry experience (transactional environment which prioritizes the consumer experience), preferred
• Strong project management skills and organizational awareness
• Ability to evaluate existing processes, analyze options to arrive at recommended course of action.
• Mental Agility/flexibility
• Proactive leader and effective coach committed to the development and engagement of their team.

Benefits

• Compensation based on position, education and experience. Bi-weekly paid.
• $150-165k base salary
• This position is also eligible for our Support Central bonus program which is based on annual achievement of company performance.

Health and Wellness Benefits

• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.

Employee perks/discounts

• Education assistance including tuition reimbursement
• Childcare discount available to all employees
• Corporate partner Discounts
• This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off – with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.
• Applications accepted though 1/27/25.