Manager, Legal Operations and Compliance

Key Responsibilities

• This role will primarily perform Bank Account activities including reviewing agreements and Terms & Conditions related to bank account opening and maintenance, preparing Board Resolution/POA/Delegation of Authority letters, and preparing Director and Company Secretary Appointment and Resignation letters.
• Coordinate efforts across multiple teams such as the GBSC, Law Department and Mastercard Corporate Secretary
• Hire, develop, and guide a team of legal and compliance professionals performing bank account activities or other legal services described below
• Take the lead on addressing issue escalations, coordinating work assignments, and managing prioritization of requests
• Monitor performance and manage team to ensure Service Level Objectives are met or exceeded
• Execute plans for driving process standardization and best practices through change management initiatives and performance metrics

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Qualification & Requirements

• Lawyer with a Company Secretary certificate
• In addition to Corporate Secretary experience, familiarity with any of the following areas is a plus: contract lifecycle management, compliance monitoring and alert screening, litigation support, responding to KYC requests, and other legal support functions
• Demonstrated ability to manage workloads involving tasks of varying priority and complexity
• Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders
• Ability to organize, track, analyze and identify insights about large sums of detailed data
• Experience initiating and managing legal process improvements in response to process metrics and stakeholder feedback
• Successful track record of leading and developing a team of contract administrators and individual contributors performing legal and compliance activities

Benefits

Workplace flexibility

• We believe that flexibility fuels innovation. Our hybrid workplace model allows every employee to excel while working with customers and colleagues. By balancing in-person collaboration with remote flexibility, we foster a vibrant community, spark creativity, and drive efficiency. At Mastercard, this is how we make every interaction count and build meaningful connections. 

Wellbeing benefits

• When you thrive, so does Mastercard. That’s why we offer inclusive, best-in-class wellbeing programs to support you in being your best self, both professionally and personally.
  
• Wellbeing benefits include: 
  • 4 ‘Work from Elsewhere’ weeks
  • Fitness reimbursement
  • Company-wide meeting-free days
  • and more!

• We believe in supporting your life, including your family. Mastercard offers a wide range of family benefits, ensuring that you and your loved ones are well cared for. These include but are not limited to: 
  • Parental leave with a minimum of 16 weeks of paid leave for new parents through birth, adoption, or newly placed foster child
  • Financial assistance for adoption, surrogacy, and/or fertility
  • Employee assistance fund
  • Bereavement leave
  • Dependent scholarships
  • Travel assistance
  • Family short-term counseling

Volunteer incentives

• We’re committed to being a force for good in society. Our employees have access to a variety of ways to give back, including charitable matching, and five paid volunteer days each year. Volunteer efforts are an important part of our culture, enabling us to drive positive change in the communities we touch.

Financial benefits

• Our commitment to your financial well-being includes a generous matching contribution of 10% of base pay each year for those participating in their local retirement program, with company matching contributions 100% vested from day one.
  
• Additionally, we offer tuition assistance for professional certification courses, as well as undergraduate and graduate courses, empowering you to invest in your growth and development.

Recognizing You

• We celebrate success every day through our global Recognizing You peer-to-peer recognition program. This program encourages us to celebrate the big and small wins, express gratitude, and reinforce the behaviors that define our culture—The Mastercard Way.

Vacation and leave

• Our generous time-off policies allow you to relax, reset, and recharge. We understand the importance of balance and provide the time you need to unplug and return energized, ready to unlock the next bold idea.