Human Resources Shared Services Manager

Key Responsibilities

Employee Lifecycle Management

• Oversee the Onboarding Process to ensure timely completion of joining formalities, release of employment contracts and letters, and proper creation and maintenance of personnel files.
• Supervise Employee Confirmation and Movement by initiating the process within defined timeframes, issuing confirmation/extension letters, and handling transfers as per SRF (Staff Requisition Form).
• Manage Separation Processes efficiently, including initiation, coordination of final settlements, dispatching relevant documents, updating employment records, and maintaining separation trackers.
• Ensure timely

Payroll, Benefits, Compliance, and Documentation

• Ensure smooth Payroll and Benefits Management by overseeing payroll data input, pay sheet verification, salary credit finalization, claims, reimbursements, and precise benefits master data maintenance.
• Supervise Compliance Reporting and ensure adherence to regulatory requirements through accurate reporting and process oversight.
• Manage Personnel File and Document Administration, ensuring up-to-date physical and digital records, preparation of letters as per SRF, and employee file data management.
• Oversee Employee Query Management, ensuring prompt query resolution, efficient tracking, and reporting.

Team Leadership and Operational Excellence

• Supervise Team Performance by monitoring outputs against SLA timelines, facilitating hiring, conducting performance appraisals, and encouraging knowledge sharing and professional growth.
• Oversee Project and Audit Management by ensuring quality project contributions, timely preparation of project reports, and effective front-end audit coordination and submission.
• Foster Operational Excellence by driving process improvements, enhancing service delivery, and maintaining a culture of continuous improvement and accountability.

Qualification & Requirements

• 10-12 years of experience, including 2-3 years in a similar role, with proven expertise in HR operations, payroll management, and driving process efficiencies.
• Strong understanding of labor laws and international HR practices, ensuring compliance and alignment with global HR operations.

Benefits

No information available.