Vice President, Human Resource Outsourcing
Genpact
APAC/Oceania, India, Bengaluru
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Salary
$164,700 Per Year
Rank
VP
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
Finance
HR
Legal
Reports to
Level
N-2
Travel Max:
0%
Posting Date
12-15-2024
Description
Inviting applications for the role of Vice President, Human Resource Outsourcing.
Key Responsibilities
- Optimize HR Shared Services operations with automation and agile deployment approach.
- Advance HRSS, achieving Services and financial expectations.
- Lead the HRSS team.
- Ensure adherence to Service Levels as agreed for the respective processes.
- Work closely with quality team in identification and implementation of improvement ideas.
- Review process performance and report out performance dashboards on a regular basis.
- Drive regular governance with retained HRSS leader and core HR teams.
- Drive change management in the organization to assure the success and adoption of the HR service delivery operating model.
- Support team with complex cases and communication/collaboration with retained teams
- Support team with transaction processing and query management during high volumes
- Support in backup planning, distribution of work amongst the team
- Provide proactive team management and coaching.
- Drive and support initiatives from quality area, leading improvements and providing trainings.
- Address and solve any performance/ process issue across the area of responsibility.
Qualification & Requirements
- Relevant years of experience in leading a team (80-100 FTEs) responsible to manage end-to end HR and Payroll Operations
- Deep domain experience in HR and payroll operations and service delivery – including process like Talent Acquisition, Workforce Administration, Learning & development, Total rewards (C&B), Talent management, payroll
- Experience of leading complex, matrixed operations team and strong customer stakeholder management.
- Deep understanding of quality and compliance to local Laws and regulations is a must requirement.
Benefits
- Insurance, Health & Wellness
- Financial & Retirement
- Family & Parenting
- Vacation & Time Off
- Other Perks & Discounts…
Company Profile
Genpact
Industry
IT Services & Consulting
Revenue
$4.59B
Employees
118,900
Fortune 500 Rank
NA
Global 500 Rank
NA
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