Director, HR Shared Services

Key Responsibilities

Strategic Leadership:

• Develop and implement the shared services strategy in alignment with organizational goals.
• Define, monitor, and report on key Position Overview

Workday Management:

• Oversee the configuration, optimization, and ongoing management of Workday modules (e.g., HCM, Payroll, Finance, and Benefits).
• Lead Workday implementations, upgrades, testing, and maintenance to support evolving business needs.
• Ensure data integrity, security, and compliance within the Workday system.

Operational Excellence:

• Drive standardization, automation, and process improvement initiatives within shared services functions.
• Collaborate with cross-functional teams to optimize service delivery and resolve operational challenges.
• Identify and implement best practices to streamline workflows and reduce costs.

People Leadership:

• Build, lead, and mentor a high-performing shared services team, fostering a culture of accountability, collaboration, and customer focus.
• Establish and monitor team goals and development plans to encourage continuous improvement and professional growth.

Stakeholder Engagement:

• Act as the primary point of contact for shared services stakeholders, addressing needs and providing solutions to complex issues.
• Partner with internal departments (e.g., HR, IT, and Finance) to align shared services initiatives with organizational priorities.

Qualification & Requirements

• Bachelor’s degree in business administration, HR, Finance, or a related field; MBA or equivalent preferred.
• 5+ years of experience in shared services or operations leadership roles, with a strong emphasis on process improvement and technology solutions.
• 2+ years of hands-on experience with Workday (configuration, implementation, and management).
• Proven track record of leading cross-functional teams in a high-paced, customer-centric environment.
• Exceptional project management, communication, and interpersonal skills.

Preferred Qualifications:

• Workday certification(s) in relevant modules.
• Strong analytical and problem-solving abilities.
• Experience with change management, particularly in digital transformation initiatives.
• Knowledge of regulatory requirements and compliance for shared services functions (e.g., HR and Finance).

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures
• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
• Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.