O2C/P2P/R2R Business Transformation Manager

Key Responsibilities

• Lead project execution across it’s lifecycle, from Requirements Gathering and Design phase through Configuration, Training and UAT phase up to Go-live and Hypercare;
• Lead and manage Discovery Workshop to define and facilitate business requirements;
• Partner with customer teams to design, configure and implement platforms from Capgemini portfolio to cooperate with client’s existing ERP systems;
• Partner with Platform Provider representatives to ensure proper implementation quality;
• Conduct and coordinate regular deep dives, gap analysis to detect and resolve issues occurring during implementation;
• Use process expertise to provide recommendations for process improvements;
• Identify and mitigate project risks and manage escalations with support of PM;
• Create and manage all necessary documentation;
• Contribute to portfolio management;
• Coordinate system integration and user acceptance tests;
• Work closely with Sales Leads in preparation of new offerings.

Qualification & Requirements

• Proven experience (at least 8 years) and very strong end to end process knowledge within at least one of the following areas: Order-to-Cash (O2C) or Procure-to-Pay (P2P) or Record-to-Report (R2R) with very good understanding of GBS/SSC/BPO environment ways of working;
• Extensive experience in process design and modelling using Visio or Business Optix or Aris (or similar application) including the knowledge of BPMN notation;
• Continuous Improvement and Innovation mindset and experience with proven benefits delivered to other clients through different CI techniques;
• Ability to articulate the recommended solution clearly in the form of presentation;
• Experience in project type of work, with frequent Client interactions (i.e. workshops, presentations, trainings, project work). At least 2 years of experience as the Project Stream Lead / Solution Lead;
• Transition experience as a Stream Lead or Transition Manager;
• Ability to articulate the business case for change / implementation of recommended solution;
• Very good knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle;
• Very good understanding of non-ERP process supporting tools – its functionalities and offered benefits (i.e. Cadency, Blackline, Service Now, Jira, Tradeshift, Ariba, Coupa, Rimilia, Webcollect, High Radius etc.) as well as Intelligent Automation solutions and Robotics Process Automation capabilities.

Benefits

No information available.