Head of Organisation Design and Business Change

Key Responsibilities

• Leading work with corporate teams to design and implement a Target Operating Model for HR/Finance/Commercial;
• Representing DCMS in cross-government meetings to co-design the Target Operating Model for the cluster;
• Building strong relationships with senior stakeholders across the programme and in DCMS, advocating for users;
• Enabling the effective delivery of the shared services and systems into DCMS using established change management methodologies;
• Developing in-depth understanding, and staying abreast of, the wider DCMS change heatmap to mitigate change fatigue and optimise the successful adoption of change across multiple impacted groups;
• Implementing and leading innovative, engaging and informative stakeholder engagement at all levels of the organisation (including with Trades Unions). Supporting continuous improvement of our approach through gathering and reflecting on evaluation and feedback;
• Developing strategies and plans which prioritise preparedness for the adoption of the new system and services, including training and learning delivery;
• Working as an effective and collegiate member of the DCMS Matrix senior leadership team, including facilitating team days, building team cohesion and fostering our values and behaviours.

Qualification & Requirements

Essential Requirements

• Excellent project delivery and change management skills with experience of leading and implementing organisation design and new ways of working;
• Excellent communication and stakeholder management skills, including experience in organisational change programmes;
• Empathetic and self aware leadership capabilities, beyond your own team and across organisational boundaries, with ability to develop staff at all levels (of grade or experience);
• Demonstrable experience in delivering through others, including through a sponsorship coalition or complex, multi-layered organisations;
• Confident in making decisions and empowering others to enable teams to work together at pace; and comfortable with detail and ambiguity when delivering change.

Desirable Skills

• An understanding of the Shared Services Strategy for Government and associated transformation initiatives;
• Project delivery qualification (e.g. APM, Agile, PRINCE2, etc);
• Change management qualification (e.g. PROSCI Practitioner, APMG Certification, etc).

Benefits

• Flexible working arrangements and hybrid working – DCMS staff work on a flexible basis with time spent in offices, and time spent working from home
• 26.5 days annual leave on entry, increasing to 31.5 days after 5 years service
• A Civil Service pension with an employer contribution of 28.97%
• Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice
• 3 days of paid volunteering leave
• Up to 9 months maternity leave on full pay + generous paternity and adoption leave
• Staff reward and recognition bonuses that operate throughout the year
• Occupational sick pay
• Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice
• Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks
• Exceptional learning and development opportunities that you can explore alongside your day to day work
• Season ticket loan, cycle to work scheme and much more!