Head of Global Finance services R2R & FC

Key Responsibilities

• Globally responsible for R2R/FC process and activities execution of GBS
• Responsible and accountable for functionally leading the R2R Service Delivery Managers and Senior Financial Controllers
• Responsible for R2R/FC service quality provided by GBS
• Lead the design and implementation of functional transformation initiatives
• Accountable for R2R/FC process alignment with DBS overall strategic objectives
• Responsible and accountable for the right staffing of the Service Delivery Manager in their functional area
• Ensures standardization of the process across all GBS Sites
• Execute quality control measures and support regular audits to ensure compliance
• Align service delivery with overall business objectives
• Drive efficiency and productivity within his/her scope of responsibility
• Ensure adherence to yearly set budget by DBS leadership and head of GFS
• Monitor and report consolidated R2R/FC key operational KPIs on a periodic basis to relevant stakeholders
• Regularly communicate with regions / clusters to understand their needs and expectations
• Contribute to a working environment and culture which drives the desired mindset of all Service Delivery Managers and Team leaders
• Enforce world class trends, and best practices within R2R and Financial Controlling with the goal of ultimately driving cost reduction and quality enhancement
• Drive growth and ensure career paths for GBS Finance organization
• Define performance and service level goals at the start of the year in coordination with the Head of GBS and the Head of GFS
• Point of escalation for Service Delivery Managers
• Point of escalation for cluster CFOs

Qualification & Requirements

• Master’s Degree in Accounting, Finance or similar
• Project/ Process management certification preferred
• 10+ years work experience in Finance GBS, 5+ years of leadership with ability to manage senior stakeholder and employees in an international context
• Strong experience in the Shared Services / Service Delivery organizations
• Strong understanding of R2R and FC processes
• Experience with Finance / Accounting ERP systems
• Experience with project/ process management
• Experience in a controlling leadership role; Preferred CPA certification and experience in a CPA role; Knowledge and practice in IFRS is an advantage
• Strategic Planning: Ability to understand and implement strategic initiatives that align with the business’s objectives and goals
• Financial Acumen: Strong understanding of financial management principles, accounting end-to-end processes as well as business & financial controlling
• Project/ Process Management: Skills to initiate, plan, execute, control, and close the work of a team to achieve specific goals
• Change Management: Navigating and managing organizational change
• Risk Management: Ability to identify, assess, and manage potential risks in the business
• Understanding of Key Performance Indicators (KPIs): Implementing, tracking, and analyzing KPIs to measure overall performance and progress
• Negotiation Skills: Ability to negotiate effectively with various senior (internal) stakeholders
• Language competencies: Fluent in English (business, negotiations, etc.)
• Preferred strong business acumen
• Leadership: The ability to lead, inspire, and influence people, often across departments or geographically dispersed locations.
• Cross-functional Communication: Communicating effectively across various departments and coordinating efforts.
• Problem Solving mindset: A keen ability to solve complex problems, often requiring innovative thinking and solutions.
• Ethics: Understanding the ethical aspects of business and the importance of maintaining high ethical standards.

Benefits

Attractive Compensation Package

• Annual performance-based bonus
• Meal tickets, Cultural vouchers
• Rewards & Recognition Program, Referral and Relocation bonuses
• Christmas and Easter bonuses
• Recognition of colleague improvement ideas (Ideas4SGBS)

Health & Well-being:

• Hybrid or remote work options (location-dependent)
• Private medical subscription with family discounts (children, spouse/ life partner)
• 4 short days per year (Leave Office Very Early)
• Birthday day off
• Extra vacation days based on seniority
• Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
• Volunteering opportunities within the organization

Personal & Professional Development:

• Mentoring program with access to Schenker Worldwide network
• E-Learning platform for continuous learning
• Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.