Director, HR Systems & Operations

Key Responsibilities

Workday Implementation:

• Lead the Workday implementation project, ensuring timely delivery and integration with other systems.
• Collaborate with internal stakeholders and external vendors to ensure alignment with business requirements.
• Oversee data migration, system configurations, testing, and training to ensure a smooth transition from UKG to Workday.

Workday Roadmap Development:

• Establish and maintain a strategic roadmap for Workday, identifying opportunities to enhance system functionality and improve the user experience.
• Stay updated on Workday’s latest features and releases, assessing their relevance to the organization.
• Provide guidance on system governance, security, and compliance.

HR Shared Services:

• Design and implement a scalable service delivery model for HR Shared Services, optimizing processes and improving the efficiency of HR operations.
• Lead and develop the HR Shared Services team to ensure high-quality, consistent support for HR operations, including employee inquiries, Total Rewards administration, and HR compliance.
• Utilize data and analytics to identify process improvements and enhance the employee experience.

Leadership & Stakeholder Management:

• Build and lead a high-performing HR Systems and Shared Services team, fostering a culture of collaboration, innovation, and continuous improvement
• Partner with HR, IT, Finance, and other business leaders to align HR systems and services with broader organizational objectives.
• Serve as a strategic advisor on HR systems and service delivery, providing insights and recommendations to senior leadership.

Project & Change Management:

• Lead and manage large-scale HR systems and operations projects, ensuring alignment with project timelines, budgets, and goals.
• Drive change management efforts, preparing the organization for the adoption of new systems and processes.
• Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned

Qualification & Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field; Master’s degree preferred. A combination of education / experience and training will be considered equivalent.
• 7-10 years of experience in HRIS and HR operations, with a strong focus on HR systems implementation (Workday experience required).
• Proven experience leading HR Shared Services teams and designing scalable service delivery models.
• Strong project management and change management skills, with a track record of successful HR technology implementations.
• Excellent leadership, communication, and stakeholder management skills.
• Analytical mindset with experience in HR metrics, reporting, and system optimization.
• Knowledge of HR compliance, governance, and data security practices.

Benefits

• Base Salary Range: $147000 – $236,000 annually
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!