(USA) Senior Director, Supplier To Serve

Key Responsibilities

Financial Analysis

Reporting Requires knowledge of:

Relevant financial and business management terminology, metrics, key performance indicators and drivers of creating shareholder value; Financial Statement & Analysis – Correlation between Balance Sheet, P&L, and Cash Flow statements, EBITDA, Contribution Profit and how they impact each other; Accounting, Planning & Forecasting – GAAP, forecast vs. plan, accounting controls, overheads, managerial & statutory accounting, and common areas of complexity within finance (for example, currency, lease accounting, SG&A vs. COGS, working capital, GMV vs. Sales); Industry specific trends & best practices in finance To Oversee accounting standards, guidelines and policy for accounting operations; formulate risk mitigation. Design and advise on accounting processes and relevant strategies according to best practices. Present financial statements and analysis to executive management and provide recommendations for improvements. Analyze the financial statements of competitors, customers, and suppliers, and interpret trends to provide input to the planning and forecasting processes. Analyze the impact on financial ratios from complex financial transactions (e.g., mergers and acquisitions (M&A), divestitures). Coordinate and integrate a comparison of financial statement ratios across the organization.

Managing Functional Partnerships

Requires knowledge of:

Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Stakeholder engagement techniques; Stakeholder management effectiveness tools and methods; Fluency in many specialized business vernacular To Create an environment that supports collaboration with people from different functions, cultures and have different perspectives. Build and maintain collaborative and strategic alliances with a wide range of partners across the business and industry; leverage their support to drive business programs & priorities. Provide insights on the impact of cross functional team collaboration on achieving strategic goals. Drive a culture that strives for diversity of thought and inclusion. Coach and support colleagues and stakeholders to develop their understanding of business and performance to identify solutions to deliver improved services, solutions and relationships.

Continuous Improvement

Requires knowledge of:

Process/automation improvement methodologies like Kaizen, Six Sigma etc.; Business Processes; Technology and Tools To Champion an environment of continually aligned small improvements and standardization resulting in compound productivity improvements and lead efforts to enhance organizational process capability. Foster a culture where the teams participate in improvement efforts; teach supervisors to guide groups through the kaizen processes and set a corporate practice of continuous improvement that supports competitive advantages. Champion and model continuous improvements in technology, tools, processes, encouraging team for Kaizens, automation, process improvements on a broad, cross-functional scale. Coach those leading focused improvements projects designed to address a particular issue over a larger time horizon. Mentor team leads in the area of process control and improvement. Develop enhancements to product and service offerings based on continuous improvement to process capabilities. Contribute to the advancement of industry standards in process excellence.

Operational Excellence

Requires knowledge of:

Organizational Processes; Operating Requirements; Root Cause Analysis techniques; Department Workflows; Standard Operating Procedures and service standards.To Leads evaluations of organization’s operating functions versus those of the industry. Coaches others to consider all major operational functions and cross functional issues. Educates others in operational strategies and the support needed for them. Monitors on the SOPs and guidelines followed to resolve cases ; Leads process improvement measures and suggests timely modifications to the guidelines. Coaches on best practices to optimize on SLAs ensuring accountability for all metrics/measures related to volume, quality, accuracy, turn around, customer satisfaction etc. (for example, conceptualize to consider priority of cases to auto assign instead to manual efforts). Leads discussions on the evolution and impact of technology, present and future. Monitors industry trends, key players, and major competitors; develops strategies accordingly. Monitors and predicts industry regulation changes and makes corresponding action plans. Designs strategies to minimize process breakdowns/problems and risks within the organization.

Risk Management

Requires knowledge of:

Internal risks related to finance and accounting material misstatements; Internal financial control risks and associated challenges To Drive integration and standardization of risk management processes across the organization aligning to overall business strategy. Collaborate with stakeholders to develop enterprise-wide risk frameworks and playbooks aligned to the overall business strategy. Develop and apply risk management strategy across the organization, ensure appropriate engagement with key stakeholders and lead effective execution. Develop innovative and strategic approaches to managing significant business risks across the organization.

Governance & Control

Requires knowledge of:

SOX controls framework, CIS documents and certification process; FMEA analysis, review and periodic updates. Internal financial controls framework; Various risks and respective risk assessment frameworks Processes and process design; Financial policies – internal and regulatory; Tax, Transfer Pricing guidelines, international regulatory guidelines; Fraud detection frameworks regarding siphoning of funds, AML, leakage etc.; Organizational master data management & controls for Finance To Conduct periodic audits of systems and controls for key risk areas/ businesses and enable mitigation of the same to ensure compliance. Recommend process modification/system re-design to address business risk, such that all process and fraud related measures are strengthened. Create processes and systems in recording and reporting transactions which are in line with internal controls framework. Liaise with business to enable and implement enterprise-wide controls and governance models. Oversee industry benchmarking, ensuring program design and internal controls framework align with governance policies.

Service Excellence

Requires knowledge of:

Relevant Knowledge Articles; Service process and procedures; Stakeholder Management To Promote the use of superior service in diverse environments across businesses/functional areas, define service levels, value streams and expectations in partnership with different stakeholder. Develops and manages initiatives for creating an environment that values customer service. Design strategies to inspire peers to raise the bar of customer service delivery. Establish best practices for service excellence, monitor industry for trends in enhancing customer service, with special attention to shared services. Coach others in identifying and implementing service improvement initiatives.

Data Management

Requires knowledge of:

Understanding of user’s data consumption, data needs, and business implications; Master data, data hierarchies, and connections to transactional data; Business, technical, process, and operational data architecture, standards, definitions, and repositories; Regulatory and ethical requirements and policies around data privacy, security, storage, retention, and documentation. To Determines the enterprise strategy for master data and metadata requirements. Provides guidance on data rules, master data, data sources, metadata standards, and data hierarchies. Develops, manages and provides guidance on data standards across enterprise. Determines strategy, guidelines, practices, and policies for data management.

Finance & Accounting

Requires knowledge of:

Relevant financial and business management terminology, metrics, key performance indicators and drivers of creating shareholder value; Financial Statement & Analysis – Correlation between Balance Sheet, P&L, and Cash Flow statements, EBITDA, Contribution Profit and how they impact each other; Accounting, Planning & Forecasting – GAAP, forecast vs. plan, accounting controls, overheads, managerial & statutory accounting, and common areas of complexity within finance (for example, currency, lease accounting, SG&A vs. COGS, working capital, GMV vs. Sales); Principles of Investments – Cash flow, valuations, portfolio view; Cost management techniques (e.g., activity-based costing, Theory of Constraints, resource consumption accounting); Industry specific trends & best practices in finance; Financial challenges and issues due to environmental, industry, and economic factors and how they affect strategy, organizational plans and stakeholders To Advise on strategic cost transformation including cutting waste while maintaining or enhancing value creation. Analyze the projected impact on financial statements of major business decisions affected by costing methodologies. Reconcile managerial cost calculations for decision support with cost accounting calculations for external financial reporting, and explain the differences. Deploy causal, decision oriented managerial costing models and strategic cost management throughout the organization’s value chain. Oversee accounting standards, guidelines and policy for accounting operations; formulate risk mitigation. Design and advise on the receivables and payables processes and relevant strategies according to best practices. Present financial statements and analysis to executive management and provide recommendations for improvements. Analyze the financial statements of competitors, customers, and suppliers, and interpret trends to provide input to the planning and forecasting processes. Analyze the impact on financial ratios from complex financial transactions (e.g., mergers and acquisitions (M&A), divestitures). Coordinate and integrate a comparison of financial statement ratios across the organization.

Financial Acumen

Requires knowledge of:

Relevant financial and business management terminology, metrics, key performance indicators and drivers of creating shareholder value (for example, WMT’s purpose, drivers of share price, Financial Statement & Analysis, Accounting, Planning & Forecasting, Principles of Investments); Industry specific trends & best practices in finance; Financial challenges and issues due to environmental, industry, and economic factors and how they affect strategy, organizational plans and stakeholders To Understand the big picture, financial frameworks, contracts, and legal structures and how it all applies and works together. Develop and implement financial concepts, techniques and performance tracking. Provide guidance to others in developing financial tracking to make strategic improvements. Evaluate an organization’s strategic risk. Communicates the organization level impacts to diverse audiences. Design and execute analytical methods to guide strategic planning and identify factors affecting performance.

• Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
• Live our Values: Culture Champion – Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
• Live our Values: Servant Leadership – Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
• Embrace Change: Curiosity & Courage – Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
• Embrace Change: Digital Transformation & Change – Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
• Deliver for the Customer: Customer Focus – Delivers expected business results while putting the customer first and consistently applying an omnimerchant mindset and the EDLP and EDLC business models to all plans and initiatives.
• Deliver for the Customer: Strategic Thinking – Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
• Focus on our Associates: Diversity, Equity & Inclusion – Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.
• Focus on our Associates: Collaboration & Influence – Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Focus on our Associates: Talent Management – Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Qualification & Requirements

• Bachelor’s degree in accounting, finance, information technology, business, or related area and 6 years’ experience in accounting, finance, information technology, or related area.
• 2: 8 years’ experience in accounting, finance, information technology, or related area.
• 2 year’s supervisory experience

Benefits

• Retirement plan
• Health insurance
• Vision insurance
• Dental insurance
• Tuition reimbursement
• Life insurance
• Quarterly bonus
• Paid time off
• Employee discount
• Flexible schedule
• Parental leave