THECB – Director II (Shared Services Coordination)

Key Responsibilities

•    Provides expertise and support to the Associate Commissioner for Workforce Education and works collaboratively with other THECB divisions and institutions of higher education regarding institutions’ operational services.
•    Develops and implements engagement strategy for and collaborates across divisions to manage engagements with institutions through an Institutional Collaboration Center aimed at supporting shared services and partnerships for colleges through services such as digital course sharing, workforce education partnerships, shared administrative services, and others.
•    Facilitates the identification of options/models to outsource select operations, including but not limited to contracts, master services agreements, master product agreements, and other strategies to support operational efficiency across and for institutions of higher education.
•    Coordinates with staff in the Office of General Counsel to develop contracts and agreements.
•    May plan, direct, and supervise the work of others; establish priorities, assignments, and deadlines for projects; and makes staff recommendations to executive management.
•    Prepares reports, presentations and other materials for Coordinating Board meetings, workgroups, and other audiences.
•    Proactively builds and maintains strong, mutually respectful relationships across broad networks of stakeholders, including all levels of state government and institutions of higher education, to encourage the development of innovative strategies related to technical and workforce education.
•    Manages strategic projects and initiatives to advance agency priorities.
•    Performs other duties as assigned.

Qualification & Requirements

Required Minimum Education and Experience:
•    Bachelor’s degree from an accredited college or university.
•    6+ years of experience fostering engagement through leading the creation of partnerships and initiatives with institutions of higher education and key stakeholders.
•    4+ years managing staff.

Preferred:
•    Master’s degree from an accredited college or university in Higher Education Management, Public Policy/Affairs, Business Administration, or related field.
•    Experience in operations in an institution of higher education.
•    Experience managing contracting and procurement processes.

Physical Requirements and/or Working Conditions:
Work is performed in a standard office environment and requires:
•     Regular, reliable, and punctual attendance at work;
•     Frequent use of personal computer, copiers, printers, and telephones;
•     Frequent sitting, and
•     Frequently working under deadlines, as a team member, and in direct contact with others.

Workforce:
Must be able to:
•    Demonstrate knowledge of customer service deliverables.
•    Show flexibility and adaptability toward changes in assignments and work schedules, working extended hours, as necessary.
•    Adhere to the organization’s internal management policies and procedures.
•    Contribute to the agency’s performance measures and mission.
•    Travel periodically for work assignments and training.

Knowledge, Skills, and Abilities:
•    Ability to craft and implement strategies that align with the organization’s vision and goals, along with an ability to translate short- and long-term strategies into actionable steps to optimally incorporate division wide goals and performance measures.
•    Ability to synthesize information from multiple sources and perspectives to develop a well-reasoned response or solution. Able to think creatively and out of the box to solve complex problems, including the ability to consider the implications, consequences, and limitations of their own and other’s reasoning.
•    Ability to effectively solve complex and novel problems by identifying the issue, analyzing and synthesizing complex information, and using creativity and intuition to make informed decisions and anticipate risks, while considering multiple factors and potential outcomes.
•    Ability to lead and organize others effectively through the development of strategies, inspiration, innovation, coaching, mentoring, and managing performance.
•    Exceptional professionalism in terms of appearance, communication, behavior, demonstrating respect and courtesy for others, and fostering a culture of professionalism.
•    Skill in managing, monitoring, and advancing projects or assignments.
•    Skills in fostering relationships and navigating politically sensitive situations.
•    Ability to motivate, lead through influence, and collaborate with diverse individuals and groups, including developing and leading collaborative work groups.
•    Ability to think and plan strategically and execute with focus and excellence.
•    Interpersonal skills that drive unified strategies, projects, and impact.
•    Ability to commit to ambitious goals for postsecondary student success.
•    Ability to communicate clearly and effectively both orally and in writing.
•    Ability to collaborate with diverse individuals and groups.
•    Ability to effectively gather, analyze, and communicate information, while managing a diverse workload.

Application Requirements:
The Texas Higher Education Coordinating Board is an Equal Opportunity Employer. A State of Texas application is required to apply. For more information on how to apply for this position, go to the Coordinating Board’s employment opportunities website at http://www.thecb.state.tx.us/about-us/human-resources/career-opportunities/.

The Texas Higher Education Coordinating Board participates in E-Verify for each new employees’ Form I-9 to confirm work authorization. For questions, please call the HR Department at 512-427-6190. For vocal and/or hearing assistance call 7-1-1.

Notes to Applicant:
If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview. This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.

Your job application must be completely filled out. Your application must contain dates of employment, job titles, name of employer and a description of duties performed in a way that demonstrates you meet the minimum qualifications for the position for which you are applying. Resumes do not take the place of the requirement to include this information on the application. If this information is not submitted, your application may be rejected because it is incomplete.

Veterans Information: THECB is committed to hiring Veterans. To receive Veteran’s Preference, a copy of the FORM DD214 -member #4, must be attached when submitting your application.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: THECB does not discriminate on the basis, of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

Job offer and continuation of employment with THECB is contingent upon:
•    Proof of education and experience listed on the application.
•    Eligibility/authorization to work in the U.S.
•    Satisfactory results from a pre-employment criminal history background check.
•    Compliance with the Selective Service Law for males ages 18-25. Please be advised that under Texas law, names and other information concerning applicants or nominees may be subject to disclosure upon request.

THECB does not allow dual employment with other state of Texas agencies or institutions.

Skills assessment may be conducted at time of interview.

Benefits