Shared Services Data Analytics & Tools Manager – Payments – Vice President

Key Responsibilities

• Develop nimble solutions for data architecture, identifying and building tools to deliver automation and powerful visualizations
• Provide robust analytics and reporting to assist the business in moving forward with data-driven decisions
• Lead Design Thinking processes with an ability to assess requirements from a range of stakeholders and develop scalable and innovative solutions.
• Drive technical sessions with upstream teams to gather and integrate various data elements into reporting for downstream stakeholders.
• Drive complex multi-stakeholder projects with significant impact to the business end-to-end including defining problem statement and vision, gathering requirements, documentation, training, roll out and support
• Contribute to the development and implementation of best practices, project standards and procedures ensuring consistency and clarity among all partners and stakeholders
• Evaluate existing manual processes to identify inefficiencies and risks, and to design and deliver automated solutions
• Coach team members on execution of projects across the JPMorgan Payments domain

Qualification & Requirements

Required

• Experience managing teams of technologists to drive innovation delivering appropriate solutions
• First hand development and maintenance experience in Business Intelligence and data analysis tools such as Alteryx, Python, SQL, Cognos, Excel, and Business Objects to create analytic insights for data visualization
• Experience working with large and disparate relational databases such as HIVE, Impala, Teradata, Snowflake, and AWS Redshift and with Extract, Transform, Load (ETL) tools
• Develop data visualizations and reporting using Tableau for executive-level audiences
• Familiarity with API experiences and design
• Experience delivering complex process improvement and technology initiatives at scale, collaborating with multiple teams / functions, and driving change within large organizations
• Strong presentation skills
• Exposure to strategic planning process including business case development
• Demonstrated experience managing through influence, collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders
• Superior judgment to mitigate risk and foster an environment with strong controls

Preferred

• 7+ years of related experience in data management, analytics, and strategic reporting
• Working knowledge of payments and/or card industry
• Data mining skills with applied statistics experience
• Bachelor’s degree in quantitative discipline such as engineering, finance, or mathematics
• Advanced degree
• Financial Services or FinTech experience

Benefits

We offer extensive benefits and wellness packages to our employees and their families, including health care coverage, retirement benefits, life and disability insurance, on-site health and wellness centers, employee assistance programs, competitive vacation and leave policies, backup childcare arrangements, tuition reimbursement programs, mental health counseling and support, financial coaching, and more. For example:

• Family Support – We provide resources to help employees navigate decisions about elder care and education choices.
• Parental Leave – We offer paid parental and adoption leave. In the U.S., we offer 16 weeks of fully paid parental leave for employees who are primary parental caregivers, and six fully paid weeks for non-primary parental caregivers following a child’s birth, adoption placement or foster placement with intent to adopt.
• Family-building Assistance – We provide family-building assistance to help employees with the high costs of adoption, surrogacy and fertility expenses, including up to $10,000 per child in eligible adoption expenses and up to a $30,000 lifetime maximum for surrogacy and fertility expenses.
• Backup Childcare – We provide backup childcare in many markets and other assistance to working parents.
• Paid Volunteer Time – We offer eight hours of paid time annually to our employees so that they can volunteer in their communities.
• Upskilling, Reskilling and Education Benefits – We invest in our employees’ development through a robust suite of training, leadership development, upskilling and reskilling programs, mentorship initiatives and performance evaluation.
  • In 2021, we expanded these offerings in North America to include over 400 bachelors, masters, and certification programs; and partnered with our education providers to deliver programs that are designed to prepare employees for new jobs in growing roles at JPMorgan Chase.