Senior Project Manager – Product and Technology Operations

Key Responsibilities

• Quickly learn existing client practices and application dependencies for top clients
• Meet with internal client success team and clients to align target deliverables
• Report on pertinent service level agreements with deliverables
• Manage projects and scheduling for Prometric product and technology projects
• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Ability to prioritize and handle multiple issues
• Define new processes and procedures to ensure balanced project, program and portfolio prioritization

Qualification & Requirements

• Experience in a scrum master role and excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Ability to drive various technology operations projects to support organizational goals
• Experience managing Microsoft Azure DevOps
• Proven working experience in project management
• Project management tool experience (MS Project, Wrike, SmartSheets)
• Strong working knowledge of Microsoft Office
• Experience implementing projects from begin to end for global organizations
• Hands-on technical experience/background helpful
• Excellent client-facing and internal communication skills both oral and written
• Sound decision making with the ability to work under minimum supervision
• Detail oriented and attention to detail

DESIRED QUALIFICATIONS & EXPERIENCE

• Scrum certifications or relevant experience
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Understanding of production centralized system while operating distributed delivery model
• Bachelor’s Degree in related field or relevant industry experience

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Professional Support
• Other Perks & Discounts…