Senior Director, PTP Global Process Lead

Key Responsibilities

As Process to Pay Process Owner, you will set the priority and approach to achieve our Touchless Accounts Payable digital ambition, always aligned with Hotel and Corporate Stakeholders, as well as internal business partners such as IT and Hilton Supplier Management. Operating within a thriving Business Process Operating Model, set and evolve high standards of governance, protocol and evidence backed reporting via comprehensive PTP Performance Dashboards to demonstrate PTP Performance at Strategic and Tactical levels for Hilton Centers of Excellence and in collaboration with our 3rd Party Service Partners.

• Ensure accurate and effective Knowledge Management governance that delivers and maintains fit for purpose Process Flow Diagrams, Standard Operating Procedures, Performance Metric Descriptions, SOX and SOC 1 Risk and Control Matrix, Accounting Governance Documentation and User Access Governance Appraisals.
• Set and deliver PTP Tower performance in line with prudent Departmental Budgets that are aligned with cross Tower Peers, that leverage efficiency derived from relentless a Continuous Improvement mindset.
• Provide coaching, direction, and support to PTP Tower functional leadership in the performance of their objectives and duties, establishing priorities in achieving functional strategy, objectives, and controls compliance.
• Ensure optimum monthly, quarterly, and annual accounting close in compliance with Accounting Close Timetables that are aligned across regions, systems, Tower Peers, and other Hilton Ownership Groups.
• Provide overall ownership of PTP Tower strategy, Company Policy compliance, service delivery, control governance and compliance, performance reporting and stakeholder management all of which are subject to relentless continuous improvement.
• Lead consultation and alignment of stakeholders in providing strategic business case evaluation of industry leading digital platforms of choice that can accelerate attainment of Touchless AP ambition in parallel to enhancing the customer and supplier user experience.
• Seasoned Program and Project Leadership driving effective change across a diverse range of stakeholders, cultures, platforms, and processes, managing risk-based decision evaluation, and cultivating a One Team approach to drive ownership as we embed our Touchless AP new ways of working.
• Drive continual evaluation of Team capabilities to attain our digital objectives without compromise to our customer centric operating culture. Provision effective training support to upskill our PTP workforce to become the control center that monitors the PTP transaction lifecycle. Provide leadership that invests in people first training, coaching, and mentoring and succession planning strategies as well as supports effective delegation at all levels to bring further stretch opportunities for our Team Members to enrich their career aspirations.
• Be an experienced Global Business Service/Shared Service Functional leader who has exposure to international and cross border process leadership and ownership; demonstrating the ability to leading globally diverse and internationally located teams and being the brand ambassador for HAFS in the EMEA region.
• Bring a strong external network within the Global Business Services and Finance Shared Service arenas. Leverage these external perspectives and latest technologies to bring progressive thought generation to HAFS Leadership and business stakeholders.
• Inspire with excellent public speaking, written and verbal communication skill, develop and deliver storytelling presentations to all levels of the organization and third parties, coaching our Glasgow COE community always to be genuine and authentic within our HAFS operating culture.
• Excellent financial and operational analytical skills with the ability to interpret data and assimilate continuous improvement action plans. Excellent proficiency in Microsoft Office products and other packages including, but not limited to, Excel, Word, PowerPoint, PowerBI, Teams, Sharepoint. Exposure to Procure to Pay and Financial Systems such as Coupa, Kofax, Documentum, DocMatrix, Navision, PeopleSoft, Concur, Blackline, AuditBoard.
• Lead by example is upholding absolute integrity, discretion, and confidentiality.

Qualification & Requirements

Required Qualifications

• Significant progressive accounting experience
• BA/BS/Bachelor’s Degree or equivalent experience lieu thereof
• Accounting knowledge of industry standards, GAAP, Sarbanes-Oxley regulations, and standard operating procedures (SOP’s)
• Large Functional Leadership experience across Global Business Services/Finance Shared Service captive/hybrid operating models
• Practical knowledge of MS Package including PowerBI, exposure to Procure to Pay and Financial Systems such as Coupa, Kofax, Documentum, DocMatrix, Navision, PeopleSoft, Concur, Blackline, AuditBoard
• International Travel expected

Preferred Qualifications

• Hotel level or industry experience
• Accounting Certification/Qualification

Knowledge of regulatory requirements for both the US and the UK

Benefits

UNIQUELY HILTON BENEFITS

• Go Hilton – Take advantage of the best Team Member Travel Program in the industry – with opportunities to experience Hilton hospitality around the world. You will be able to enjoy 100 discounted nights per year, with Team Member room rates at Hilton properties as low as $40 USD, Family & Friends rates at up to 50% off publicly available rates and a 50% discount at participating hotel restaurants when staying with Go Hilton rates! Our Go Hilton Concierge service is here to help with hotel searches, reserving rooms, cancellations and other questions.
• Thrive Sabbatical – Our signature Thrive Sabbatical started with one question: “What would you do if you had a month to ‘Give a Dream or Live a Dream’?”—a once-in-a-lifetime opportunity to support your community or achieve a personal goal. Each winner receives a four-week sabbatical with full pay and a stipend to create a life-changing experience. We also recognize each application and award 10 runners-up a donation to benefit the nonprofit of their choice. Our Thrive Reset opportunity will give 10 individuals one fully paid week off and US$2,000. This option is meant as an opportunity for you to hit the pause button and recharge.
• Team Member Perks and Discounts – Bring the magic of the hotel home with discounts on the same high-quality mattresses and bedding you find at our hotels around the world. This includes discounts on custom designed products for Hilton by brands like Serta and Tempur+ Sealy! Team Members are also eligible for savings on wireless phone services, electronics, fitness.  Discounted home, auto and pet insurance is available through MetLife.
• Team Member Recognition – There are many Team Member recognition programs to celebrate YOU, including our enhanced milestone anniversary program and Team Member Appreciation Week.

BENEFITS THAT HELP YOU LEARN AND GROW

• Debt-Free Education – Team Members have access to a variety of educational credentials from leading universities and learning providers through our industry-first partnership with Guild Education, including: college degrees, high school completion, English-language learning, digital literacy, professional certifications and more.
• Lead@Hilton – Lead@Hilton is our holistic Leadership Development framework that focuses on developing Team Members at every step of their career – from entry level to senior leadership. Hilton is committed to lifelong-learning and providing Team Members with resources to help them reach their full potential and meet their career dreams.
• Hilton University – A dynamic and personalized learning platform, built with you in mind. This mobile-enabled platform features access to all the great content you typically engage with whether for professional development or job-related learning and enables you to access learning resources anywhere and anytime.
• LinkedIn Learning – Access more than 25,000 courses and pursue job certifications in several fields through our partnership with LinkedIn Learning. These resources include LinkedIn Learning playlists that focus on core leadership skills, effective team communication, and developing confidence.

BENEFITS THAT SUPPORT YOU AND YOUR LOVED ONES

• Care for All – Our global program focused on caregiving that provides resources for Team Member self-care, as well as enabling Team Members to care for others, including including sick, disabled, or elderly family members, children, and pets. This benefit also includes access to Wellthy, a caregiving concierge service, at no cost. This service will provide assistance to Team Members working through the often complicated logistical and administrative tasks related to care, such as finding the right in-home aide, contesting medical bills, evaluating care providers or find care for veterans.
• Parental Leave – A family-friendly company, we know parental leave is one of the most important benefits for any working parent. All Team Members who are new parents—including non-birthing and adoptive parents—receive four weeks of fully paid parental leave. New birthing parents receive an additional eight weeks of maternity leave, for a total of 12 weeks of fully paid leave. Our industry-leading parental leave benefits cover approximately 40,000 Team Members. *Available for US Team Members only
• Adoption Assistance – Our Adoption Assistance Program reimburses qualified adoption expenses- up to $10,000 per eligible child, with no limit to the number of adoptions.
• Thrive Parental Journey – We offer digital programs – in partnership with Thrive Global and Stanford University – that focus on supporting early parenthood and compassion upon return to work.
• Bereavement Leave – Expanded leave to support you when you need it from the loss of a loved one, including coverage for pregnancy loss.

BENEFITS THAT HELP YOU ON YOUR FINANCIAL JOURNEY

• Daily Pay – Access wages as you earn them through our partnership with DailyPay. With DailyPay, you can view your earned wages at any time and also access your pay when you need it.
• Hilton Shares – Hilton Shares Employee Stock Purchase Program (ESPP) gives you the opportunity to purchase Hilton stock through after-tax payroll deductions at a 15% discount and benefit from the hard work you put into making Hilton a success.
• 401K Plan and Company Match – Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar contribution up to 3% of pay, plus 50% of every dollar contribution on the next 2% of pay.
• Paid Life and Disability Insurance – To help protect against the unexpected, Hilton offers group life and disability insurance, with base coverage 100% paid by Hilton. Additional coverage for you and your family available at group discounted rates.

BENEFITS THAT HELP YOU STAY HEALTHY

• Subsidized Comprehensive Health Insurance – Choose from multiple health plans offered by Anthem, Cigna and Kaiser. PPO, HMO and High-Deductible plans are all offered, providing you with options to help meet your families needs at affordable prices.
• Discounted Gym – Maintain physical health with discounted gym memberships for as low as $25 per month to over 10,000 gyms nationwide, including participating gyms like LA Fitness, Gold’s Gyms and more.
• Best-in-Class PTO – Our best-in-class Paid Time Off (PTO) Program provides paid time off for illness, personal use or mental health days.
• Family Building Support – Industry-leading fertility benefits, with 1×1 counseling and support and access to high quality fertility providers, offered in partnership with Progyny, a leading fertility care provider (available 1/1/2023).
• Focus on Mental Wellbeing – Access to mental healthcare, with copays as low as $5 for behavioral heath visits. Care complemented with 24×7 access to EAP, telehealth, and upstream preventative care offered in partnership with Thrive Global.
• Thrive Clinic – Hilton Team Members at the McLean and Memphis Corporate offices have the unique opportunity to visit the onsite Thrive Clinic, a healthcare center that offers a wide variety of medical services.