People Experience Lead, Malaysia

People Experience Lead, Malaysia
Mondelēz International

APAC/Oceania, Malaysia, Selangor, Shah Alam

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Salary

Rank

Senior Manager

Responsibility

Site Lead

Scope

Regional

Workplace

Hybrid

Functions

HR

Reports to
Level

N-2

Travel Max:

5%

Posting Date

05-05-2024

Description

You will be a manager in Malaysia in Mondelēz International Digital Services, working to support impeccable service operations and bringing employee experience to a new frontier.

What you need to know about this position:

(1) Manager role influencing a direct and indirect team, along with business and People services stakeholders; (2) Opportunity to create lasting impact to drive the future of HR work – enabling employee experience with technology & digital; (3) Active role in contributing to a broader Southeast Asia agenda for scale projects and transformation

People Experience Lead, Malaysia

Key Responsibilities

  • You will ensure best possible quality of our employee experience in Malaysia by driving operational excellence throughout hire-to-retire moments that matter. Lead Country People Services Squad and participate in BU People Services Squad towards sustained excellent performance, continuous improvements, issues resolutions, and compliance.
  • You will coach and guide People Managers and Employees to leverage and benefit from self-service. Educate and build capability of stakeholders on People processes, self-service, and Workday adoption.
  • You will be a critical bridge role between managers, employees, and business stakeholders to the People Services team and vice versa. Able to detect & proactively identify opportunities in both areas and direct continuous improvement where it matters most.
  • You will Provide local market intelligence & business context to People Services to direct the right focus; drive locally relevant and effective policies and processes, and ensure ongoing compliance with legal/ regulatory frameworks. Partner with relevant workstreams and policy owners on design, refresh and introduction of relevant policies/ benefits.

Qualification & Requirements

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • HR Operational Excellence
  • Working with a shared service organization
  • Being a good leader and influencing others
  • Process design and mapping, and business requirement gathering experience
  • Communicating effectively, applying interpersonal skills, taking initiative, and leading projects
  • Enabling digital & technology to elevate employee experience

What extra ingredients you will bring:

  • Flexibility, agility, and adaptability
  • Data-driven mindset and strong analytics

Job specific requirements:

  • Ideal candidate will bring 8-10 years of diversified experience across HR
  • Comfortable to manage and drive excellent operations and independently lead projects both in Malaysia and beyond (Southeast Asia).
  • Is able to think on the ground and brings maturity to coach and work with senior stakeholders. Can balance customer service orientation with ability to stand own ground.
  • Keeps close to business context and demonstrates problem solving skills and ability to deal with ambiguity.
  • Is analytical and has a passion for developing technology towards improving people processes and employee experience.
  • Has a leadership mindset and can be a visible champion of employee experience

Travel requirements: As needed

Benefits

Insurance, Health & Wellness

  • Health Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA)
  • Accidental Death & Dismemberment Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account (HSA)
  • Occupational Accident Insurance
  • Supplemental Life Insurance

Financial & Retirement

  • 401K Plan
  • Stock Options

Vacation & Time Off

  • Vacation & Paid Time Off
  • Paid Holidays

Perks & Discounts

  • Employee Discount

Professional Support

  • Tuition Assistance

Company Profile

Mondelēz International
Industry

Food and Beverage Manufacturing

Revenue

$31.5B

Employees

91,000

Fortune 500 Rank

#131

Global 500 Rank

#487

View Company Profile